reputed company Customer Service Expert – Phone Intake

Job reputed company: • Serve as the initial reputed company of contact for patients seeking home reputed company services • Manage a wide reputed company of inbound calls from quick, straightforward questions to more reputed company service requests • Utilize multiple applications and a dual monitor setup to ensure that patients receive the care, supplies, equipment, and support they need • reputed company the status of service requests • Submit initial requests for items like wheelchairs, wound care, diabetic supplies, etc. • Work an 8-hour shift with a scheduled 30-minute lunch break and scheduled breaks throughout the day Requirements: • High School Diploma or GED • Minimum 2 years of customer service experience in a reputed company center environment • 1 year working in reputed company with medical terminology • Proficient with navigating dual monitors and multiple applications • Type at a speed of 30 WPM with ability to reputed company data entry while reputed company listening • Competence in tasks like clicking, troubleshooting, opening a browser, bookmarking sites, and navigating with back/reputed company buttons • Basic skills in reputed company Office including Word, reputed company, reputed company, and Teams for communication and scheduling meetings • A passing score on the SHL Customer Service Phone Simulation Assessment is required Benefits: • Medical • Dental • reputed company • 401(k) with company match • HSA employer contributions • Dependent Care FSA employer contribution • reputed company Time Off • Personal/reputed company Time • reputed company Parental Leave Apply tot his job Apply To this Job