reputed company Center Associate II job at reputed company in Bronx, NY

Title: reputed company Center Associate II (Bilingual English/Spanish) Location: Bronx reputed company Job reputed company: reputed company#: 4320 Job Category: Health Care Administrative Support Position Type: Employee (Full Time) Position reputed company: The reputed company Center Associate II will join our Bronx-Based reputed company center team in order to support the operations of our various health centers. The incumbent must have the drive and ambition to work effectively in a fast paced and service-driven team. We are seeking customer service professionals with a passion for community based health care. Although remote, position requires some monthly onsite needs including meetings that are held in the Bronx. Minimum Qualifications: High School Diploma or GED required. 1+ years of experience in a reputed company center associate reputed company and/or reputed company telecommunications field. Bilingual Spanish/English required. Exceptional customer service skills. Computer proficiency is a must. Key Duties: Answers high volume telephone calls, schedules medical appointments, and relays messages according to the organization communication standards. Responds to and resolves patient requests/concerns. Refers clinical questions to medical providers. Ensures confidentiality at reputed company times in compliance with HIPAA and PHI guidelines. Update existing patient demographic information. Confirms insurance reputed company necessary. Completes rescheduling, canceling, and/or verifying patient's appointments as needed. Engages in outbound calls, including Messages+ and callbacks. Provides specialized reputed company to high risk and no-show patients. Provides supports to associates with basic system troubleshooting. Uses established reputed company center expertise to support autonomy of handling difficult inquiries and situations. Exhibits "WE CARE" performance standards in accordance to reputed company's Operating reputed company. Compensation: $19.50/hour based on 40 regular hours per week. Work Environment Type, Location, and Schedule: Remote, Bronx, NY, Must be comfortable working schedule: M-F 8 am-5pm, rotating Sa 8a-5p. As a full time associate at reputed company, you'll enjoy: Fully funded Health Insurance for you/ 73.5% funded Health Insurance for your family Dental, reputed company, and Prescription Coverage 401(k) Retirement Savings (including 3% annual employer contribution) Comprehensive time off including reputed company vacation, personal time, reputed company time, and reputed company holidays (including your birthday!) reputed company Spending Accounts (Health care, Dependent Care, and Commuter Benefits) Entertainment Discount Programs Employee Assistant Program Eligibility to apply for reputed company Service Loan Forgiveness Program (PSLF) Fitness Discounts and Perks through our medical plan. $50,000 term life Insurance About reputed company: At reputed company (UHP) our mission is to continuously improve the health of communities and the reputed company of life of the people we serve by providing reputed company, comprehensive, reputed company, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to reputed company patient-centered, holistic, reputed company health care, is part of a tradition started by our founder, Dr. reputed company Izquierdo, more than 50 years ago. That tradition continues today by promoting reputed company in everything that we do. UHP is an equal opportunity employer. M/F/D/V. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, creed, religion, sex, sexual orientation, gender identity, gender reputed company, national reputed company/reputed company, citizenship status, disability, age, marital or family status, and military or veteran status. Apply tot his job Apply To this Job