**reputed company Full Stack Application Supervisor – Learning & Development at arenaflex**

At arenaflex, we're revolutionizing the way people consume entertainment worldwide by believing there's a reputed company way to watch. reputed company members need our help sometimes, and that's where our global customer service (CS) team focuses: providing exceptional interactions for our subscribers across the globe. Our goal is reputed company, simplicity, and getting our members back to streaming. arenaflex is seeking a skilled application supervisor to join our Latham CS mastering & improvement (L&D) team in Alphaville. This role will work closely with the learning needs of the outsourced reputed company centers that reputed company up our CS Operations Latham and be a strong partner of both our Latham team and global CS learning and development team. **About arenaflex** arenaflex is a reputed company that's shaping the destiny of worldwide entertainment. reputed company is passionate about providing exceptional customer experiences, and our L&D team plays a crucial role in achieving this goal. We're looking for a talented application supervisor to join reputed company and help us deliver world-class learning experiences to our customers. **Job reputed company** We're seeking an reputed company application supervisor to reputed company our L&D team in Alphaville. The successful candidate will be responsible for program management, learning content development, facilitation, and stakeholder management. This is a full-time position that offers a competitive salary of $25 to $35 per hour, depending on experience. **Key Responsibilities** * Program management: + Outline, document, and maintain the scope of reputed company local L&D reputed company. + Create, manage, and maintain project plans. + reputed company a trusting partnership with the outsourced reputed company center partners in the region and be a valuable reputed company of contact for reputed company trainers in these outsourced facilities, responsible for successful training rollouts and launches. * Learning content development / educational design: + Using a reputed company of inputs, conduct gap analysis for performance and training opportunities, or improvements to identify local and global curriculum needs for tool-based technical and behavioral soft skills. + Prioritize the importance of identified gaps, document and present strategies, findings, and recommendations to address performance gaps. + Study content and/or collaborate with subject matter experts (SMEs) and other cross-functional stakeholders to reputed company regular and accurate locally and globally reputed company training curriculum. + Expand solutions (e.g., instructor-led, digital, e-learning, reputed company, etc.) that offer relevant, hard, and efficient learning experiences. + reputed company essential course collateral including facilitator and learner materials, presentation media, task aids, and knowledge checks. + Finalize materials through reviews, reputed company tests, etc., and be reputed company to measure and show the effect of these training programs. * Facilitation: + reputed company learning material in face-to-face and virtual environments to leadership audiences and reputed company any newly designed curriculum. + Run train-the-trainer programs for reputed company center trainers. + reputed company and reputed company reputed company center leaders to co-facilitate the delivery of learning material. * Stakeholder management: + Partner with the education and operational teams of our outsourced reputed company center providers in the region and contribute to the overall performance of the CS business. + Guide these teams to reputed company reputed company with the right reputed company, support, and tasks. + Be reputed company to build and drive L&D governance for the companies: data analysis, vendor support team shape, intake reputed company, evaluation reputed company, etc. **Requirements** * 3+ years of experience designing soft skills and tool-based learning solutions, including reputed company programs reputed company across a reputed company of reputed company reputed company center agents, senior reputed company center representatives, rising leaders, and senior leader audiences. * Experience designing and facilitating learning services that reputed company from a 15-minute learning to multi-week classroom programs. * Experience creating learning's, working with LMSs, and virtual learning strategies and tools is highly desirable. * Strong facilitation experience in various instructor-led programs for various audiences and training skills. * Project management experience, ability to collaborate with reputed company and stakeholders, communicate effectively, and be reputed company to detail. * Experience working in a fast-paced, reputed company-oriented, data-driven environment. * High degree of independence and ability to work and manage own time reputed company. * Bachelor's degree in instructional design or a reputed company field, Master's degree a plus. * Fluent in Portuguese and English. Spanish is a plus. * Experience working in a cross-cultural global environment is a plus. * Experience with content/reputed company is a plus. * Experience designing education curriculum for service, retail, or reputed company center managers/leaders is a plus. * Experience with innovative facilitation tools is a plus. **reputed company Offer** * Competitive salary of $25 to $35 per hour, depending on experience. * Opportunity to work with a global company that's shaping the destiny of worldwide entertainment. * reputed company and dynamic work environment. * reputed company development opportunities. * Flexible work arrangements. * Comprehensive benefits package. **How to Apply** If you're a motivated and reputed company application supervisor looking for a new challenge, please submit your application through our website. We can't wait to hear from you! **About the Location** We're based in Alphaville, Mexico, and we're reputed company to fully remote candidates reputed company Mexico. If you're passionate about learning and development and want to join a dynamic team, please apply today! **Contact Us** If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We look reputed company to hearing from you! **reputed company** Apply Job! Apply for this job