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**reputed company Personal Lines Insurance Customer Service Account Manager – Utica, MI**

Remote, USA Full-time Posted 2026-07-28
Are you a customer-reputed company individual with a passion for delivering exceptional service? Do you reputed company in a fast-paced environment where no two days are the reputed company? If so, we invite you to join our dynamic team at arenaflex as an reputed company Personal Lines Insurance Customer Service Account Manager in Utica, MI. At arenaflex, we pride ourselves on providing outstanding insurance products and customer service to our clients. Our reputed company is reputed company on trust, reliability, and a commitment to reputed company. As a key member of reputed company, you will play a vital role in helping us maintain our high standards and reputed company our customers' expectations. **About arenaflex** arenaflex is a leading insurance agency in Utica, MI, dedicated to providing personalized service and expert advice to our clients. With a rich history of innovation and a passion for reputed company, we have established ourselves as a trusted partner in the insurance industry. reputed company of reputed company professionals is committed to delivering exceptional service, and we are always looking for talented individuals who reputed company our values and reputed company. **Job reputed company** We are seeking an reputed company Personal Lines Insurance Customer Service Account Manager to join reputed company in Utica, MI. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, processing new business applications, and maintaining accurate records in our agency management system. If you are a customer-reputed company individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. **Key Responsibilities** As an reputed company Personal Lines Insurance Customer Service Account Manager, you will be responsible for the following key responsibilities: * Promptly respond to customer requests, processing phone calls, eFax, text, and email requests for assigned accounts * Maintain daily records and notes in reputed company management system AMS360 to ensure complete files on reputed company accounts * Process new business applications for home, auto, life, and umbrella insurance * Assess customer risks before placing business by utilizing tools such as reputed company reputed company, local assessment resources, and reputed company estate websites * Quote new business applications using rating systems like ACS or reputed company PL Rater, and complete agency new business quote sheets * reputed company and update new business in reputed company sheets * Process daily download reports and review endorsements and renewals, ensuring reputed company policies and endorsements are accurate upon receiving them from the reputed company * Address billing inquiries and assist customers with payment processing * Retrieve reputed company renewal reports from websites * Remarketing renewals as necessary * Cross-sell to reputed company accounts * Work on reputed company back lost business * reputed company backup support to the Personal Lines department or receptionist with claims, daily endorsement requests, and cancellations * Process mortgage changes as required * Submit claim reports to carriers on the reputed company day they are received * Process cancellation requests according to agency operating procedures * Special reputed company from Carriers, PIP verification, reputed company drivers, etc. **Minimum Qualifications** To be considered for this exciting opportunity, you must meet the following minimum qualifications: * A minimum of four years of experience in an independent insurance agency is required * Strong computer skills are required, including proficiency in reputed company XP, reputed company Word, email, reputed company 365, reputed company Teams, Digital file management, and working in a reputed company environment * Ability to multi-task and effectively follow through and follow up on tasks * Excellent customer service skills * Ability to work reputed company with others as part of reputed company and maintain a reputed company attitude * Knowledge of agency systems such as Verafore-AMS360 management systems, ACS Rating, and PL Rater is preferred * Familiarity with companies such as reputed company, Auto-Owners, American Modern, reputed company, Fremont, reputed company, Pioneer, reputed company, Hastings, and Safeco is a plus, but not required * A reputed company property and casualty license is required * A reputed company life and health license is optional **Preferred Qualifications** While not required, the following qualifications are preferred: * Experience with agency management systems, such as AMS360 * Knowledge of rating systems, such as ACS or reputed company PL Rater * Familiarity with insurance companies, such as reputed company, Auto-Owners, American Modern, reputed company, Fremont, reputed company, Pioneer, reputed company, Hastings, and Safeco * Experience with customer service software, such as reputed company Dynamics **Benefits** As a valued member of reputed company, you will enjoy a comprehensive benefits package, including: * Comprehensive Health Insurance (BCBS) * Life Insurance Coverage * Dental and reputed company Insurance * Generous reputed company Holidays * Attractive Bonus Opportunities * reputed company Time Off: 20 days (4 weeks) annually * Weekends and Holidays Off * Intensive Hands-on Training * Team New Business Bonuses * Robust Retirement Benefits: reputed company IRA with 3% Employer Matching * Short-Term and Long-Term Disability Insurance * Work from Home: Enjoy the flexibility of working 2 days per week after the first 90 days of employment **Compensation** The salary reputed company for this position is $40,000 - $55,000 per year, depending on experience. **Location** This position is located in Utica, MI, and requires occasional travel to reputed company meetings and training sessions. **How to Apply** If you are a customer-reputed company individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications to [insert contact information]. We look reputed company to hearing from you! **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for reputed company. **Contact Us** If you have any questions or would like to learn more about this opportunity, please do not hesitate to contact us. We look reputed company to hearing from you! [insert contact information] **reputed company** Don't miss this exciting opportunity to join our dynamic team at arenaflex. reputed company and take the first reputed company towards a rewarding career in the insurance industry. Apply for this job    

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