Pharmacy Technician – Data Entry Specialist – Medication Order Management & Billing – Rochester, NY – arenaflex

About arenaflex – Transforming Healthcare Through Precision and Care

arenaflex is a leading multistate provider of comprehensive pharmacy services, dedicated to delivering accurate medication management, seamless billing processes, and exceptional customer support to a diverse network of healthcare facilities. With a commitment to innovation, regulatory compliance, and patient safety, arenaflex empowers its teams to make a tangible difference in the lives of patients across the United States. Joining arenaflex means becoming part of a collaborative, technology‑driven environment where every detail matters and every employee is valued.

Position Overview – Pharmacy Technician (Data Entry)

We are seeking a meticulous, customer‑focused Pharmacy Technician – Data Entry Specialist to join our Rochester, NY operations. In this role, you will work under the direct supervision of a licensed pharmacist, ensuring that medication orders are entered accurately, third‑party claims are billed correctly, and patient information is maintained with the highest level of integrity. This position is ideal for individuals who thrive in a fast‑paced, detail‑oriented setting and who are passionate about supporting healthcare providers through precise data management.

Key Responsibilities

• Accurate Data Entry: Enter patient profiles, medication orders, and dosage information into the electronic pharmacy system with zero tolerance for errors.
• Billing & Reconciliation: Process third‑party insurance claims and ensure that each facility is billed and credited accurately on a monthly basis.
• Customer Service & Issue Resolution: Provide responsive support to assigned facilities, addressing inquiries, troubleshooting discrepancies, and maintaining strong professional relationships.
• Production Targets: Meet or exceed daily and weekly production goals established by the supervising pharmacist, while maintaining quality standards.
• Travel & On‑Site Collaboration: Occasionally travel to individual homes, long‑term care facilities, or clinics for meetings, drug exchanges, or training sessions.
• Training & Mentorship: Assist in onboarding, orienting, and training new pharmacy technicians or support staff, sharing best practices and procedural knowledge.
• Regulatory Compliance: Complete all mandatory and regulatory training programs, stay current with state pharmacy board requirements, and uphold arenaflex’s compliance policies.
• Continuous Improvement: Identify workflow inefficiencies, propose process enhancements, and participate in quality‑assurance initiatives.
• Ad Hoc Duties: Perform additional tasks as assigned, demonstrating flexibility and teamwork.

Essential Qualifications

• High School Diploma or GED (minimum); an Associate’s Degree in Business Administration, Healthcare Management, or a related field is highly preferred.
• 3–6 months of experience as a pharmacy technician, with a strong emphasis on data entry and billing.
• Current registration as a Pharmacy Technician with the appropriate state board (Vermont, New Hampshire, or Ohio) for candidates applying from those states.
• Demonstrated ability to work nights, weekends, and variable shifts as operational needs dictate.
• Exceptional attendance record and punctuality.

Preferred Experience & Characteristics

• Prior experience in hospital, long‑term care, or retail pharmacy settings, providing a solid foundation in medication dispensing and patient interaction.
• Familiarity with electronic health record (EHR) systems, pharmacy management software, and third‑party billing platforms.
• Strong analytical mindset with a keen eye for detail and a commitment to error‑free documentation.
• Proactive problem‑solving abilities and a customer‑service orientation that puts the needs of healthcare providers first.

Core Skills & Competencies

• Communication: Clear, concise verbal and written communication skills for interacting with pharmacists, clinicians, and external partners.
• Organizational Excellence: Ability to prioritize multiple tasks, manage time efficiently, and keep accurate records.
• Technical Proficiency: Comfortable using standard computer applications, keyboarding at a fast and accurate pace, and navigating pharmacy-specific software.
• Medication Knowledge: Broad understanding of drug classifications, dosage forms, and physician order interpretation.
• Customer Service: Outstanding service orientation, with the ability to resolve problems quickly and professionally.
• Adaptability: Flexibility to adjust to shifting priorities, new technologies, and evolving regulatory requirements.

Work Environment & Culture at arenaxflex

arenaflex fosters a supportive, collaborative atmosphere where every team member’s contribution is recognized. Our Rochester facility combines modern technology with a people‑first philosophy, offering:

• Open‑plan workspaces equipped with state‑of‑the‑art pharmacy software and secure data‑entry stations.
• A culture of continuous learning, with regular workshops, certifications, and mentorship programs.
• Transparent leadership that encourages idea sharing and values employee feedback.
• Safety‑first policies, ensuring a clean, ergonomically designed workspace that meets all OSHA standards.

Compensation, Perks & Benefits

arenaflex offers a competitive hourly wage ranging from $14.56 to $19.45, commensurate with experience, certifications, and performance. Additional benefits include:

• Health, dental, and vision insurance with multiple plan options.
• Retirement savings plan (401(k)) with employer matching contributions.
• Paid time off (PTO), sick leave, and paid holidays.
• Employee Assistance Program (EAP) for personal and professional support.
• Tuition reimbursement for continuing education and pharmacy technician certification renewals.
• Employee recognition programs and performance‑based bonuses.
• Access to a cafeteria-style break area with healthy snacks and beverages.

Career Growth & Development Opportunities

At arenaflex, your career trajectory is a priority. As a Pharmacy Technician in our data‑entry team, you will have pathways to advance into roles such as:

• Senior Pharmacy Technician or Lead Technician overseeing a cohort of data‑entry staff.
• Pharmacy Operations Analyst focusing on workflow optimization and reporting.
• Quality Assurance Specialist ensuring compliance with state and federal regulations.
• Clinical Pharmacy Coordinator collaborating directly with pharmacists on patient outcomes.

We provide regular performance reviews, individualized development plans, and access to industry conferences, ensuring you stay at the forefront of pharmacy technology and best practices.

How to Apply – Take the Next Step with arenaflex

If you are ready to bring your precision, enthusiasm, and commitment to excellence to a dynamic healthcare environment, we want to hear from you. Submit your resume and a concise cover letter highlighting your relevant experience, technical skills, and why you’re excited to join arenaflex in Rochester, NY.

Apply today and become an integral part of a team that values accuracy, compassion, and professional growth. Your expertise will help ensure that patients receive the right medications, at the right time, and that healthcare partners can rely on arenaflex for flawless data management.