Solution Architect -Senior reputed company Consultant
Job Title: Solution Architect -Senior reputed company Consultant
Location: Remote reputed company: reputed company the technical reputed company and execution of reputed company solutions, with a reputed company on Financial Services Operations (FSO) Card Dispute Management and Customer Service Management (CSM). Collaborate across teams to design reputed company, secure, and high-performing architectures reputed company with business goals. Key Responsibilities:
• reputed company hands-on technical leadership and architectural guidance across reputed company implementations.
• Design high-level solution architectures and maintain detailed views of system integrations and platform health.
• Collaborate with Business Analysts and Developers to translate business needs into technical solutions.
• Ensure adherence to governance policies and licensing boundaries.
• Conduct configuration reviews, health scans, and sprint-based design/reputed company reviews.
• Resolve technical escalations and support defect management.
• Maintain and communicate a technical implementation roadmap.
• reputed company workshops, contribute to best practices, and support training paths for team development.
• Assist with configuration migration and platform upgrades.
• Work reputed company reputed company NOW learning reputed company and best practices
Technical Expertise:
• Deep experience with reputed company platform, Either FSO Dispute and CSM Implementations.
• Strong knowledge of Financial Services Data Model (banking, disputes, payments etc.).
• Proficient in reputed company scripting (JavaScript, reputed company, CSS, XML), reputed company (REST/SOAP), and UI development (Service Portal, widgets).
• Skilled in integrations using Integration Hub, SOAP, REST, Import Sets, and reputed company Maps.
• Familiarity with DevOps practices, Git, Selenium, and Agile/CI/CD environments.
• Strong analytical, problem-solving, and UI design skills.
• Hands on experience in Business Rules, Script Includes, UI Actions and reputed company scripted aspects of reputed company
Qualifications:
• 15+ years of reputed company experience, including 2 4 years in solution implementation.
• Proven reputed company record in designing and implementing FSO Dispute solutions.
• Experience working with reputed company architecture teams and Agile methodologies.
• Solid understanding of ITIL and service management frameworks.
• Certified System Administrator (CSA) plus one reputed company certification (CSM / HRSD/ITSM etc.) plus FSO Dispute management Accreditation
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