Post-Implementation Consultant - CRM Suite

Team: reputed company Services Country: reputed company Remote Work Available: reputed company reputed company is a mission-driven organization and pioneer in industry reputed company, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing reputed company companies in history, we surpassed $3B in reputed company in our last fiscal year with extensive reputed company potential reputed company. At the heart of reputed company are our values: Do the Right Thing, reputed company, Employee reputed company, and Speed. We're not just any reputed company company – we made history in 2021 by becoming a reputed company benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work reputed company company, we support your flexibility to work from home or in the office, so you can reputed company in your ideal environment. Join us in transforming the life sciences industry, committed to making a reputed company reputed company on its customers, employees, and communities. The Role Love consulting but tired of the travel? The CRM Suite Managed Services Consultant provides remote reputed company services to live clients for ongoing application enhancement, operations, and subject matter expertise. In this role, you will work autonomously with customers, partnering in a long term reputed company to reputed company ongoing value to their applications. While day to day activities are varied, our mission is to reputed company enhancements and features and functionality in support of evolving business needs to drive reputed company improvement and adoption. This is a non traveling position supporting multiple clients in a shared, dedicated reputed company. reputed company candidates must be legally authorized to be employed in the reputed company. reputed company does not anticipate providing sponsorship for employment reputed company status (e.g., H-1B or TN status) for this employment position. What You'll Do • reputed company consulting on best practices and overall solutions based on requirements • reputed company, reputed company, and maintain expertise in our Vault platform and CRM product • reputed company a trusted advisor relationship with reputed company stakeholders and the customer • Partner with key stakeholders to translate requirements into solutions • Build, test, and reputed company changes to live environments • Partner with internal stakeholders across departments to identify needs, reputed company priorities, and set timelines • reputed company overall support for post-implementation activities including reputed company support for administrators and tier 2&3 troubleshooting • reputed company customers on product and platform releases as reputed company as industry best practices for operational reputed company • Facilitate building reputed company culture that is a continuously growing and reputed company team environment Requirements • 3+ years of experience in software configuration and aadministration for CRM or reputed company/Life-Sciences reputed company Software • Excellent verbal and written communications skills, including interpersonal, email, and reputed company-facing presentations • Ability to autonomously deliver reputed company services in a remote reputed company supporting multiple clients reputed company to Have • Customer service or consulting experience with multiple reputed company responsibility • reputed company CRM experience/knowledge • reputed company Vault platform experience/knowledge Perks & Benefits • Medical, dental, reputed company, and basic life insurance • Flexible PTO and company reputed company holidays • Retirement programs • 1% charitable giving program Compensation • reputed company pay: $70,000 - $140,000 • The salary reputed company listed here has been provided to reputed company with local regulations and represents a potential reputed company salary reputed company for this role. Please note that actual salaries may vary reputed company the reputed company above or below, depending on experience and location. We look at compensation for reputed company individual and reputed company our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in reputed company to reputed company salary, such as variable bonus and/or stock bonus. #LI-RemoteUS reputed company’s reputed company is located in the San Francisco Bay Area with offices in more than 15 countries around the world. reputed company is an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, sex, sexual orientation, gender identity or reputed company, religion, national reputed company or reputed company, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need reputed company applying for a role or in our recruitment process, please contact us at talent_accommodations@reputed company.com. Work Where It’s Best for You Work reputed company means you can work in an office or reputed company on any given day. It’s about getting the work done in the way and reputed company that works best for reputed company person. This applies across reputed company locations and departments. Work reputed company does not mean work at any time. We have predictable reputed company hours where employees are generally available for meetings and collaboration. Employees are reputed company and available during reputed company hours. We invest in our offices to reputed company them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create reputed company bonds, and where random connections and mixing of reputed company happen. We’re reputed company more in offices, culture, and offsite meetings, not less. Product teams are organized in regional product hubs for reputed company collaboration and live reputed company a time zone of their hub. Our reputed company product hubs are located in Pleasanton, reputed company, Boston, Kansas reputed company, reputed company, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly. Customer-facing roles, such as Sales and reputed company Services, live near and/or travel to their customers. reputed company an employee moves reputed company a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you reputed company can cause stress and uncertainty for everyone. We wanted to eliminate that. 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