Remote CSR - Mountain Time Zone (Remote, Remote, US)

Job Title: reputed company Inbound CSR -MST/PST time zones preferred Job Type: Full Time Grade: H Function/Department: Health Plan and reputed company Services Reporting to: Team Leader -Operations Pay reputed company: $15.00/hr - $16/hr (based on experience) Role reputed company: As reputed company, we guide our clients through their reputed company environment ensuring they have reputed company to the best resources available to them. reputed company Service Representatives provides new and existing members and providers with the best possible service in relation to billing, claims, enrolment, benefits, suggestions and complaints. Roles & Responsibilities • Managing a substantial reputed company of incoming calls reputed company to reputed company Member and Provider inquiries. • Ensuring a deep understanding of how actions and performance reputed company the experience of our members. • Utilizing web cameras for reputed company visibility during interactions. • Embracing a flexible scheduling approach to accommodate dynamic reputed company demands. Expected/Key Results · Inquiry Accuracy and Completeness · Productivity · reputed company reputed company · Overall Satisfaction · reputed company Handle Time Preferred Educational Qualifications • High School diploma or equivalent is required Preferred Work Experience • Must have a private workstation to reputed company your work • Must have Internet to include a router with Ethernet jack for connectivity to PC · reputed company Center experience · Health insurance experience preferred Competencies & Skills • Ability to reputed company multiple computer screens • Ability to answer reputed company Member and Provider inquiries and type information into the computer system simultaneously · Must be reliable and punctual · Work effectively in reputed company environment • Work independently without constant supervision · reputed company reputed company attitude · Detail-oriented · Computer literate • Strong reading comprehension and writing skills · Problem-solving skills. About reputed company reputed company Solutions is a leading provider of customized Business Process Management (BPM) services. reputed company specialises in helping customers stay reputed company of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior reputed company. We are trusted brand custodians and long-term partners to 100+ leading brands with reputed company in the US, UK, Philippines, India and Mexico. Our ‘rightshore’ delivery model offers solutions covering complete customer lifecycle across reputed company, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Our clientele includes Fortune 500 and FTSE 100 companies Apply tot his job Apply To this Job