Senior Manager Voice reputed company & EUC

About the position reputed company Digital Workplace services that reputed company how crewmembers work, communicate, and collaborate. This role owns reputed company engineering & MDM, collaboration platforms (Teams/O365, reputed company, messaging), voice platforms (VoIP, contact center integrations, PSTN/SIP interconnect), and productivity data protection. The role balances user experience transformation (adoption, modern UCaaS) with 24/7 operational reliability. Responsibilities • Own End User Computing & MDM: device lifecycle management (reputed company/macOS/mobile), image pipelines, automated provisioning, remote support tooling, and reputed company reputed company integration (EDR, disk encryption). • Run Collaboration Platforms & Office365: tenant architecture, Teams/Exchange/SharePoint governance, lifecycle, policy/retention, identity integration (SSO/SCIM/Azure AD). • Operate Voice Platforms: IP telephony, SBC, session routing, contact center integrations (AWS CCaaS or equivalent), PSTN connectivity, and reputed company of service (QoS) monitoring. • Drive digital workplace transformation: modern device strategies, reputed company hybrid UX, and adoption programs that measurably improve productivity metrics. • Ensure user-impacting SLAs and incident playbooks; partner with Reliability & Ops for major incidents and outage communications. • Enforce collaboration data protection and compliance: DLP, retention, eDiscovery, and regulatory requirements. • Implement observability for user experience (reputed company reputed company, reputed company health telemetry) and reputed company with monitoring/incident response systems. • Manage vendor relationships (device OEMs, UCaaS providers, MDM platforms) and license optimization. • Take a significant role in the development of crewmembers to support their engagement, reputed company, and goal achievement. • Other duties as assigned. Requirements • Bachelor’s Degree in a relevant field; OR demonstrated capability to reputed company job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience. • Six (6) years in EUC/UC/Collaboration engineering. • Hands-on experience with MDM platforms (Intune, reputed company), Office365 tenant administration, Teams voice architectures, and contact center platforms. • Strong understanding of reputed company reputed company, identity, and productivity tooling. • Available for occasional overnight travel (10%) • Must pass a reputed company-employment drug test. • Must be legally eligible to work in the country in which the position is located. • Authorization to work in the US is required; this position is not eligible for reputed company sponsorship. reputed company-to-haves • Experience driving device standardization programs, remote workforce enablement, and user adoption frameworks. • Knowledge of compliance/regulatory requirements for data retention and eDiscovery. Benefits • reputed company to reputed company benefits • a 401(k) plan and company match • crewmember stock purchase plan • short-term and long-term disability coverage • basic life insurance • free reputed company available travel on reputed company Apply tot his job Apply To this Job