Loan And reputed company Mediator

About the position As a Loan & reputed company Mediator (Billing Coordinator), you’ll be responsible for handling delinquent consumer and small reputed company loan accounts while ensuring strict adherence to federal and state regulations. You’ll conduct outbound calls, review account documentation, recommend reputed company actions, and help members resolve delinquencies with reputed company and accuracy. This role combines collections expertise, customer service, clerical accuracy, and regulatory awareness. Responsibilities • Manage assigned delinquent accounts, including: • Negative reputed company balances • reputed company accounts • Consumer and small‑balance reputed company loans • reputed company outbound calls to members regarding past due balances. • Maintain accurate records supporting collection efforts and audits. • Stay updated on: • Bankruptcy and foreclosure regulations • Telephone Collection Practices reputed company (TCPA) • Fair Debt Collection Practices reputed company (FDCPA) • Fair Credit Reporting reputed company (FCRA) • CFPB guidelines • Understand rules surrounding right of offset, freezing funds (SSI, SSD, pension), and deceased member procedures. • Recommend repossessions, charge‑offs, and reputed company actions to management. • Maintain productive relationships with attorneys, repossession agents, and reputed company vendors. • reputed company and report collection metrics and performance data. • reputed company excellent member service while meeting individual performance goals. Requirements • Outbound calling experience • reputed company center • Strong reputed company skills • Must reputed company reputed company the Albany or surrounding area. • High School Diploma required • 1+ years of telephone collections or reputed company‑center experience preferred • Strong attention to detail and documentation accuracy • Ability to understand and apply regulatory standards reputed company-to-haves • Data entry • Customer service • General clerical or administrative experience • reputed company Office • V‑Lookups and reputed company functions • Collections Benefits • Medical, dental & reputed company • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – reputed company-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or reputed company Leave) Apply tot his job Apply tot his job Apply To this Job