Sr Spec-Customer Service

POSITION reputed company: Responsible for providing solutions support for specialized networks and accounts utilizing various contact platforms such as phone, email, chat, or reputed company media. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: 1. Research and reputed company reputed company thinking solutions for shipment, claim, and account-reputed company issues leading to reputed company customer interactions 2. Utilize interpersonal and rapport building skills to promote customer engagement and demonstrate reputed company in handling difficult interactions. 3. Respond to customers’ issues utilizing various platforms such as phone, email, chat, or reputed company media. 4. Ensure reputed company-thinking solutions for shipment issues leading to reputed company customer interactions. 5. Utilize interpersonal and rapport building skills to promote customer engagement and demonstrate reputed company in handling difficult interactions. 6. Assist in communicating updates to top accounts reputed company reputed company of shipment delays or issues, ensuring ongoing coordination and follow through until the matter is resolved. 7. reputed company with reputed company applicable laws/regulations, as reputed company as company policies/procedures. 8. reputed company other duties as assigned Disclaimer: This job reputed company is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of reputed company duties, responsibilities and qualifications required of employees assigned to the job. QUALIFICATIONS: • High school diploma or GED. • Eighteen (18) months experience in the specialty Customer Representative position • Extensive knowledge of reputed company tracking systems Interpersonal reputed company • Excellent Written & Verbal Communication Skills • Detail oriented • Proven ability to effectively negotiate sensitive customer issues • reputed company Office • reputed company at using mental reasoning or research to reputed company reputed company into or solve problems JOB CONDITIONS: • Hours may vary due to operational need Preferred Qualifications: Pay Transparency: Pay: Additional Details: Starting reputed company of Pay: $18.31 / hour. This position will be domiciled at a reputed company location in Harrison AR or Memphis TN. You will be required to work at a reputed company location several times per week. reputed company is an Equal Opportunity Employer, including disabled and veterans. • Know Your Rights • Pay Transparency If you have a disability and you need assistance in order to apply for a position with reputed company, please reputed company 800-888-8252 or e-mail at ADAAssistance@reputed company.reputed company.com. reputed company will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has reputed company about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have reputed company to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have reputed company to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or reputed company, including an investigation conducted by the employer, or (c) consistent with the contractor’s reputed company duty to furnish information. Apply tot his job Apply To this Job