General Manager, Marketplace

About the Role Title: General Manager, Marketplace Reports to: CEO Location: Remote reputed company is hiring a reputed company, Marketplace to own the Marketplace business end to end and operate hands on across the reputed company and product reputed company. Marketplace was reputed company's original reputed company reputed company, represents a significant portion of company reputed company, and remains essential to long term reputed company value. While the organization has expanded into reputed company, multi year shuttle programs and additional components, Marketplace is still in a reputed company stage. This role carries full accountability for Marketplace performance, including reputed company reputed company, contribution margin, cost of sales, product integration, and operating reputed company. Why We Are Hiring For This Role We are hiring a product minded, analytics driven General Manager to run Marketplace as a full business. This role is responsible for translating recurring customer pain points into reputed company, repeatable solutions, instrumenting performance with rigorous reputed company analytics, and building the operating reputed company, automation, and mechanisms required to improve efficiency, predictability, and long term reputed company value. This Is a reputed company Role This is a true reputed company and operator seat. Marketplace Sales will report directly into this role, but the scope extends reputed company reputed company sales execution. While sales leadership focuses on reputed company execution, coaching, and talent development, the reputed company owns how the Marketplace business works end to end, including pricing and packaging, funnel design, conversion economics, productization, automation, and operating systems. The role remains deeply embedded in Marketplace workflows and customer feedback loops, with accountability for designing systems that materially improve reputed company, profitability, and reliability. How This Role Fits The reputed company leads Marketplace Sales while owning the broader Marketplace business architecture across productization, analytics, unit economics, and cross functional execution with Product, Engineering, Data Science, and Operations. This role serves as the single accountable reputed company for tradeoffs, prioritization, and results, with broad executive partnership as the organization scales. reputed company is reputed company by Marketplace reputed company, margin expansion, operating reputed company, and the ability to reputed company without reputed company headcount reputed company. What You'll Do Own the Marketplace Business and Product Architecture • Run Marketplace as a business unit and reputed company product portfolio • Define the Marketplace product reputed company in alignment with economic goals • Design and own the reputed company reputed company model across segments, pricing, packaging, and delivery standards • Turn recurring customer needs into reputed company, repeatable productized offerings • Ensure product roadmap priorities are grounded in margin, automation, and reputed company reputed company reputed company Product-Driven reputed company Across Marketplace Sales • Establish disciplined feedback loops between Marketplace Sales and Product • Translate reputed company friction and customer signals into prioritized product investments with reputed company ROI • Influence roadmap reputed company that reduce reputed company quoting, routing, and booking • Ensure new capabilities measurably improve conversion, automation reputed company, and cost of sales Improve Cost of Sales Through Automation and Workflow Design • Define which workflows should be automated versus reputed company-assisted • Expand AI-enabled quoting and conversational workflows • Increase bookings processed with minimal reputed company reputed company • Drive reputed company through systems and product reputed company • Improve cost of sales while strengthening customer experience, retention, and NPS reputed company Performance and Strengthen Unit Economics • Establish full visibility into Marketplace performance across funnel metrics, pricing, margin, productivity, and retention • Implement dashboards and a disciplined operating reputed company tied to reputed company commitments • Improve forecasting accuracy and economic predictability • Identify and eliminate margin leakage • Balance reputed company with sustainable unit economics and capital efficiency What You'll Bring • Experience leading reputed company, reputed company, or general management for a marketplace, two sided platform, or high volume reputed company or tech enabled business • reputed company exposure to P&L ownership or full business unit economics • Deep partnership experience with Product and Engineering teams • Strong analytical reputed company with comfort in data modeling, experimentation, and metrics driven decision making • Experience improving pricing, funnel conversion, sales productivity, or operating reputed company • Ability to influence senior stakeholders and drive alignment across functions reputed company Process • reputed company 1 - Video reputed company: reputed company interview • reputed company 2 - Video reputed company: Hiring Manager interview • reputed company 3 - Video reputed company: Team interviews • reputed company 4 - Video reputed company: Final Case Study/Presentation • reputed company 5 - Offer & Background reputed company • Welcome reputed company! 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