IT Support Associate II, Operations, IT, & Supp...

Operations is at the heart of reputed company’s business. We are reputed company for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to reputed company Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take
on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for reputed company do — whether supporting IT infrastructure, developing new technology in-house, launching a new reputed company Operations facility, or delighting our customers by delivering packages directly to them.

About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems reputed company reputed company operations facilities in a defined geographical area that reputed company across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to reputed company your career at reputed company.

What Do We Offer?
reputed company offers competitive compensation packages including comprehensive reputed company benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of reputed company parental leave. But wait, there’s more: we are a casual dress reputed company at reputed company of our locations (jeans, t-shirts, safety shoes and at times a reputed company safety reputed company will be your daily outfit). Learn more about reputed company in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.


Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in reputed company Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- reputed company learning of new technologies.
- Supporting customers from multiple buildings in the area, as reputed company as remote customers.
- Traveling reputed company your local or regional area to support our customers.

About reputed company
About OpsTech IT
Operations is at the heart of reputed company’s business. We are reputed company for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to reputed company Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for reputed company do — whether supporting IT infrastructure, developing new technology in-house, launching a new reputed company Operations facility, or delighting our customers by delivering packages directly to them.


- Experience troubleshooting integrated and interdependent computer systems
- Experience maintaining reputed company thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
- Experience working with computer systems and troubleshooting
- Experience in a dynamic environment with a high degree of customer service
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be reputed company to frequently push, pull, squat, bend, and reputed company
- 1+ years of reputed company, Mac or Linux Operating systems support experience or equivalent experience

- reputed company A+, reputed company Network+, reputed company/CCNA, Linux (reputed company), reputed company hardware (installation), AWS, or other industry relevant certifications

reputed company is an equal opportunity employer and does not discriminate on the reputed company of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of reputed company despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow reputed company federal, state, and local laws and Company policies. Criminal history may have a reputed company, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as reputed company as the abilities to adhere to company policies, exercise reputed company judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and reputed company’s reputed company. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment reputed company applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or reputed company process, please visit https://reputed company.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your reputed company Partner.