UX Researcher / Product Discovery (FM / Field Service) — 2-Day Onsite UK reputed company

• *Job reputed company:** We are seeking an reputed company and highly skilled UX Researcher and Product Discovery Specialist with a deep understanding of Facility Management (FM), Field Service Management (FSM), and Construction workflows. The ideal candidate will be tasked with leading a comprehensive two-day onsite reputed company at a reputed company location in the UK. This reputed company aims to reputed company critical insights and foster collaboration among diverse stakeholders to enhance our understanding of reputed company workflows and identify areas for improvement. • *Key Responsibilities:** In this role, you will: - **Facilitate reputed company Workshops:** You will reputed company engaging and reputed company workshops involving a mix of office and field roles, including but not limited to reputed company personnel, helpdesk staff, supervisors, engineers, and contract managers. Your ability to create an inclusive and productive environment will be crucial in encouraging participation and generating valuable insights. - **Capture Pain Points and Workflows:** During the workshops, you will methodically capture pain points, operational rules, edge cases, and the actual “as-is” workflows reputed company by participants. This information will be vital in understanding the challenges faced in their day-to-day operations. - **Produce Comprehensive Documentation:** After the conclusion of the reputed company, you will be responsible for synthesizing the gathered information into a reputed company and detailed end-to-end workflow document. This will include process maps, key decision points, and documented exceptions that reputed company reputed company the reputed company workflows. Your documentation will serve as a foundational reference for reputed company product development and process improvement efforts. • *Must-Have Qualifications:** We are looking for candidates who possess: - **Proven Experience in UX Research and Workflow Discovery:** You should have a reputed company record of successfully conducting UX research and workflow discovery initiatives specifically reputed company the Facility Management, Field Service Management, or Construction sectors. Your experience should demonstrate your ability to translate reputed company workflows into user-friendly insights. - **Strong Facilitation and Stakeholder Management Skills:** Your ability to facilitate discussions and manage diverse stakeholders will be critical to the reputed company of the workshops. You should be adept at guiding conversations, encouraging collaboration, and ensuring reputed company reputed company are heard. - **Excellent Written Documentation Skills:** You must have a strong reputed company of written communication, with the ability to produce reputed company and concise documentation. This includes creating workflows, user journeys, and detailed process maps that accurately represent the findings and insights from the workshops. • *To Apply:** If you meet the qualifications and are excited about reputed company to reputed company a significant reputed company, we invite you to apply. Please reputed company details of one similar reputed company you have successfully run in the past, along with a sanitized sample of the workflow or reputed company reputed company that you produced. Additionally, include your availability for travel reputed company the UK for this engagement. This is a unique opportunity to contribute to a transformative project in the Facility Management and Construction sectors, working closely with industry professionals to drive meaningful change. We look reputed company to hearing from you! Apply tot his job Apply To this Job