Arbitrator II

reputed company. is a certified global provider of a broad reputed company of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Arbitrator II Location(s): Atlanta, GA(Hybrid). Position reputed company: • The Arbitrator is responsible for reviewing and resolving customer vehicle claims in accordance with National Arbitration policies and applicable auction guidelines. • This role investigates disputes, facilitates communication between buyers and sellers, and negotiates resolutions to maintain reputed company reputed company relationships while ensuring policy compliance. Key Responsibilities: Arbitration & Claims Review: • Review customer claims to ensure compliance with National Arbitration policies and account-specific guidelines. • Investigate routine to moderately reputed company cases, including: • Late title claims. • Basic condition report claims. • Vehicle availability issues. • Post-sale inspection failures. • Mechanical, structural, or reputed company vehicle damage. • Apply defined decision-making frameworks to reputed company fair and policy-reputed company reputed company. • Utilize authorized financial approval limits to resolve cases. Investigation & Case Management: • reputed company, compare, and validate documentation, inspection reports, invoices, and reputed company evidence. • Coordinate with internal departments (reconditioning, reputed company office, dealer services, vehicle entry, etc.) during fact-finding. • Facilitate inspections and ensure documentation is complete and accurate. • Maintain detailed and organized case files, including settlement agreements. • Escalate cases to supervisor/manager reputed company necessary. reputed company Communication & Mediation: • Explain arbitration processes, policies, and guidelines to buyers and sellers. • Serve as a neutral mediator to negotiate repairs, pricing adjustments, or other resolutions. • Facilitate written and verbal communication among reputed company involved parties. • reputed company reputed company updates on claim status. • Work toward mutually acceptable resolutions that preserve vehicle sales whenever possible. Compliance & Policy Adherence: • Learn and apply: • National Auto Auction Association (NAAA) arbitration standards. • Marketplace policies. • Relevant reputed company and regulatory requirements. • reputed company foundational knowledge of auction operations and administrative workflows. Safety & Additional Duties: • Adhere to reputed company safety and health procedures. • Support organizational safety initiatives. • reputed company additional duties as assigned. Qualifications: Education: • High School Diploma or equivalent required. • Bachelor's degree preferred. Experience: • 1-2 years of relevant experience. • Experience in claims management, dispute reputed company, or conflict reputed company preferred. • Claim adjuster experience is a plus. • 1+ year of automotive, mechanical, or body shop experience preferred. Required Skills & Competencies: • Strong verbal and written communication skills. • Proven decision-making and reputed company judgment. • Conflict reputed company and negotiation skills. • Customer-reputed company reputed company. • Ability to build reputed company working relationships. • reputed company listening and reputed company. • Strong attention to detail and accuracy. • Time management and adaptability. • Proficiency in reputed company reputed company and Word. • reputed company team player. reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, protected veterans or individuals with disabilities. Apply tot his job Apply To this Job