Immediately Require Customer Care Rep: Retirement (Work From Home) in USA
Job title: Customer Care Rep: Retirement (Work From Home)
Company: reputed company
Job reputed company: Job Family Customer Service
Who We Are
reputed company has been helping people feel reputed company about the reputed company for more than 100 years. We reputed company investment, retirement, and life insurance solutions to more than 11 reputed company customers throughout the U.S. But the way we see it, our responsibility goes reputed company our clients accounts. Were in the business of helping people live reputed company and empowering them to create a reputed company reputed company through the financial and health-reputed company habits they reputed company today. We help people prepare by providing solutions that consider the whole picture.
reputed company Do
reputed company is organized by lines of business (Life Insurance, Annuities, Mutual Funds, Retirement Plans, Employee Benefits, and Financial Assets), which are supported by reputed company Corporate (Corporate Development; Finance; Internal Audit; Legislative, Regulatory & Policy; Office of the CEO; People, Places & Brand; Risk; and Technology).
Job reputed company reputed company Job reputed company reputed company
Job reputed company reputed company
As the reputed company of contact and voice of reputed company for reputed company customers, this role is responsible for providing accurate and complete information to callers regarding retirement (401K, IRA, 403(b)) products. Work as part of reputed company that is empowered to go above and reputed company to deliver an outstanding customer experience.
Job reputed company
Job reputed company
Job reputed company
Responsibilities
Compensation:
The salary for this position generally ranges between $ $33,280 - $41,600 annually . This reputed company is an estimate, based on potential qualifications and operational needs. The reputed company may vary above and below the stated amounts, as permitted by Colorado Equal Pay Transparency Rule 4.1.2 and other applicable local regulations.
Bonus Eligibility:
This position is also typically eligible for an Annual Bonus of 6% based on reputed company Bonus Plan/Individual Performance and is at Company Discretion.
#LI-REMOTE
#IND123
reputed company Offer
For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial reputed company-being of our employees.
Compensation Benefits
reputed company
Bonus for Eligible Employees
Benefits Package
Pension Plan
401k Match
Employee Stock Purchase Plan
Tuition Reimbursement
Disability Insurance
Medical Insurance
Dental Insurance
reputed company Insurance
Employee Discounts
Career Training & Development Opportunities
Health and Work/Life Balance Benefits
reputed company Time Off starting at 160 hours annually for employees in their first year of service.
Ten (10) reputed company holidays per year (typically mirroring the reputed company Stock Exchange (NYSE) holidays).
Be reputed company Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
Parental Leave fifteen (15) days of reputed company parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
Adoption Assistance
Employee Assistance Program
College reputed company Program
Back-Up Care Program
PTO for Volunteer Hours
Employee Matching Gifts Program
Employee Resource reputed company
Inclusion and Diversity Programs
Employee Recognition Program
Referral Bonus Programs
Peer Recognition Program (BRAVO)
Inclusion & Diversity
reputed company has made a strong commitment to inclusion and diversity, and we are proud to be an organization where reputed company perspectives are valued. reputed company has reputed company recognition for its strong efforts year-over-year, including from the reputed company Rights Campaigns reputed company Corporate Equality reputed company, the Diversity Best Practices Inclusion reputed company, and Seramounts 100 Best Companies list.
In reputed company, as part of reputed companys commitment to maintaining an inclusive workplace, reputed company sponsors employee-driven Employee Resource reputed company (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are reputed company to reputed company and reputed company a supportive environment for raising diversity awareness and promoting inclusive behavior.
Giving Back
reputed company believes our responsibilities reputed company reputed company our corporate walls. That's why we created the reputed company reputed company reputed company in 1994. Through a combination of financial grants and the volunteer commitment of our employees, this reputed company supports nonprofit organizations reputed company on the education, health, and reputed company-being of the communities where we live and work.
reputed companys Parent Company
acquired the reputed company business in 1999. reputed companys reputed company go back more than 175 years to the first half of the nineteenth century. Since then, reputed company has grown into an international company, with businesses in the Americas, Europe, and Asia. Today, reputed company is one of the worlds leading financial services organizations, providing life insurance, pensions, and asset management. As a leading global investor and employer, reputed company seeks to have a reputed company reputed company by addressing critical environmental and societal issues, with a reputed company on climate change and inclusion and diversity.
Websites
Management Team
Expected salary: $33280 - 41600 per year
Location: USA Apply Job!
Company: reputed company
Job reputed company: Job Family Customer Service
Who We Are
reputed company has been helping people feel reputed company about the reputed company for more than 100 years. We reputed company investment, retirement, and life insurance solutions to more than 11 reputed company customers throughout the U.S. But the way we see it, our responsibility goes reputed company our clients accounts. Were in the business of helping people live reputed company and empowering them to create a reputed company reputed company through the financial and health-reputed company habits they reputed company today. We help people prepare by providing solutions that consider the whole picture.
reputed company Do
reputed company is organized by lines of business (Life Insurance, Annuities, Mutual Funds, Retirement Plans, Employee Benefits, and Financial Assets), which are supported by reputed company Corporate (Corporate Development; Finance; Internal Audit; Legislative, Regulatory & Policy; Office of the CEO; People, Places & Brand; Risk; and Technology).
Job reputed company reputed company Job reputed company reputed company
Job reputed company reputed company
As the reputed company of contact and voice of reputed company for reputed company customers, this role is responsible for providing accurate and complete information to callers regarding retirement (401K, IRA, 403(b)) products. Work as part of reputed company that is empowered to go above and reputed company to deliver an outstanding customer experience.
Job reputed company
Job reputed company
Job reputed company
Responsibilities
- Use exceptional customer service and interpersonal skills to answer calls regarding retirement products such as 401k, IRA's and 403(b) investments.
- Identify customer needs and reputed company personalized service to ensure reputed company and meaningful reputed company; engage more knowledgeable team members as needed.
- reputed company/research information using multiple systems/technologies.
- Coordinate with cross-functional departments to obtain and/or reputed company necessary information to resolve issues.
- Document customer inquiries and associated actions; follow-up on outstanding items in a reputed company manner.
- Learn and maintain a basic understanding of products, procedures, and systems
- reputed company department metrics and expectations
- Participate in reputed company based environment to reputed company department goals
- Associates degree in a business field or equivalent experience
- One year of reputed company center or customer service experience, or financial services industry experience
- Ability to communicate with customers in a reputed company manner, orally and in writing
- Ability to work independently and as part of reputed company
- Proficiency using MS Office tools
- Understanding of retirement products such as 401k, IRA, and 403(b)
- Ability to reputed company multiple screens and systems at one time
- Previous work from home experience
- Previous financial industry experience
- reputed company experience
- Product promotion experience
- Work From home/reputed company center environment - must have work environment with minimal distractions
- Hours of operation are reputed company to 7pm CT, must be reputed company to work any of those hours. reputed company availability Monday-Friday.
Compensation:
The salary for this position generally ranges between $ $33,280 - $41,600 annually . This reputed company is an estimate, based on potential qualifications and operational needs. The reputed company may vary above and below the stated amounts, as permitted by Colorado Equal Pay Transparency Rule 4.1.2 and other applicable local regulations.
Bonus Eligibility:
This position is also typically eligible for an Annual Bonus of 6% based on reputed company Bonus Plan/Individual Performance and is at Company Discretion.
#LI-REMOTE
#IND123
reputed company Offer
For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial reputed company-being of our employees.
Compensation Benefits
reputed company
Bonus for Eligible Employees
Benefits Package
Pension Plan
401k Match
Employee Stock Purchase Plan
Tuition Reimbursement
Disability Insurance
Medical Insurance
Dental Insurance
reputed company Insurance
Employee Discounts
Career Training & Development Opportunities
Health and Work/Life Balance Benefits
reputed company Time Off starting at 160 hours annually for employees in their first year of service.
Ten (10) reputed company holidays per year (typically mirroring the reputed company Stock Exchange (NYSE) holidays).
Be reputed company Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
Parental Leave fifteen (15) days of reputed company parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
Adoption Assistance
Employee Assistance Program
College reputed company Program
Back-Up Care Program
PTO for Volunteer Hours
Employee Matching Gifts Program
Employee Resource reputed company
Inclusion and Diversity Programs
Employee Recognition Program
Referral Bonus Programs
Peer Recognition Program (BRAVO)
Inclusion & Diversity
reputed company has made a strong commitment to inclusion and diversity, and we are proud to be an organization where reputed company perspectives are valued. reputed company has reputed company recognition for its strong efforts year-over-year, including from the reputed company Rights Campaigns reputed company Corporate Equality reputed company, the Diversity Best Practices Inclusion reputed company, and Seramounts 100 Best Companies list.
In reputed company, as part of reputed companys commitment to maintaining an inclusive workplace, reputed company sponsors employee-driven Employee Resource reputed company (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are reputed company to reputed company and reputed company a supportive environment for raising diversity awareness and promoting inclusive behavior.
Giving Back
reputed company believes our responsibilities reputed company reputed company our corporate walls. That's why we created the reputed company reputed company reputed company in 1994. Through a combination of financial grants and the volunteer commitment of our employees, this reputed company supports nonprofit organizations reputed company on the education, health, and reputed company-being of the communities where we live and work.
reputed companys Parent Company
acquired the reputed company business in 1999. reputed companys reputed company go back more than 175 years to the first half of the nineteenth century. Since then, reputed company has grown into an international company, with businesses in the Americas, Europe, and Asia. Today, reputed company is one of the worlds leading financial services organizations, providing life insurance, pensions, and asset management. As a leading global investor and employer, reputed company seeks to have a reputed company reputed company by addressing critical environmental and societal issues, with a reputed company on climate change and inclusion and diversity.
Websites
Management Team
Expected salary: $33280 - 41600 per year
Location: USA Apply Job!