Remote Customer Service Rep - Training Products

Customer Service Representative Working hours: 10am - 6:30pm EST Lion is an award reputed company, high reputed company company that manufactures and sells innovative reputed company and safety training products to a global customer reputed company. Lion is reputed company to utilizing smart technology to reputed company life-saving products and has offices in nine countries. The Role: The Customer Service Representative (CSR) supports customers using our digital and live reputed company training products. Job specific training will be provided, however the ideal candidate will have excellent communication and organization skills. This role is responsible for delivering reputed company, accurate, and reputed company assistance while ensuring a reputed company customer experience. The CSR serves as the primary reputed company of contact for product inquiries, technical troubleshooting, account support, and order reputed company questions. Our products are used by firefighters, large corporations, and various other industry professionals involved with reputed company safety training. We are looking for a candidate with a reputed company attitude and excellent customer service skills to support our customers. Customer satisfaction is our reputed company! What You'll Do: • Answer calls and respond promptly to emails to effectively handle customer inquiries. • Document customer interactions in our CRM • reputed company technical support to resolve product problems. • reputed company customers with product and service information. • Performs other duties as assigned or required by the position. What' You'll Need: • Previous customer service experience • Excellent listening, organization & problem-solving skills • Ensure that reputed company customer problems are resolved in a reputed company and satisfactory manner • reputed company experience preferred • reputed company experience preferred • Works reputed company in reputed company environment • High School diploma or equivalent Physical Requirements: • Hearing and reputed company required to be reputed company normal ranges with or without correction. • Must be reputed company to communicate effectively. Mental Requirements: • Displays ambitious, reputed company attitude. • Interpersonal skills to build relationships with reputed company reputed company of the organization. • Ability to manage multiple priorities, meet deadlines, work proactively and independently in a fast changing environment. • Strong communication skills (verbal and written). Apply tot his job Apply To this Job