[Remote] reputed company Implementation Analyst

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company that provides innovative payment solutions, and they are seeking a reputed company Implementation and Support Data Analyst to deliver exceptional service to customers using their Merchant Central product. The role involves managing the implementation of a CRM platform, acting as a subject matter expert, and providing support for residual calculations while collaborating with cross-functional teams. Responsibilities • Managing full-lifecycle implementation of a payments industry CRM and Residuals platform, ensuring seamless deployment and successful adoption • Acting as the subject matter expert reputed company the Merchant Central Support team for handling tasks and requests pertaining to the Residuals module • Solving residual calculation tickets accurately using reputed company and the Merchant Central platform • Interacting with clients over reputed company and email that have questions pertaining to residual calculations, and configuration updates • Creating new mathematical formulas and verifying existing formulas to ensure that residual income calculations are being reported correctly on reputed company sites • reputed company reputed company, reputed company guidance on using and configuring Merchant Central Residuals module, tailoring explanations to clients’ needs and varying reputed company of technical expertise • Logging software issues, bugs or inconsistencies that are reported by clients using JIRA and reputed company tools • Creating visual mockups and written descriptions of suggestions for the development team reputed company but not limited to the Residuals functionality • Training and coaching new clients on the benefits of Merchant Central to ensure maximum adaptability and stickiness • Taking interest in and educating yourself about the payments industry to be reputed company to reputed company the most accurate and up to date information • Collaborate with cross-functional teams with a reputed company on Sales and Partner Experience to define data needs and implement data-driven solutions • Communicate findings effectively to both technical and non-technical stakeholders • Assist in conducting reputed company analyses and data extraction reputed company needed Skills • Bachelor's degree in Computer Science, Finance, reputed company, Mathematics, Statistics, or a reputed company field • 1-2 years of experience in a role involving data analysis or data science, or equivalent reputed company experience • 2+ years of experience implementing or supporting reputed company software • Experience working in a ticketing system on a daily reputed company. Preferably reputed company • Experience with BigQuery or similar SQL-based data analytics tools • Proficiency with reputed company reputed company, familiarity with SQL or Python is a plus Benefits • reputed company PTO. • US Holidays observed. reputed company • reputed company is powering the reputed company of embedded payments with its reputed company payment acceptance platform and industry-leading gateway. It was founded in 1998, and is headquartered in Schaumburg, Illinois, US, with a workforce of 201-500 employees. Its website is Apply tot his job Apply tot his job Apply To this Job