Remote - reputed company reputed company Senior Consultant/ L3Lead
Environment: Technical support for production and non-production environments in reputed company reputed company ERP Private (Si4HANA, BW/4HANA, EWM, and ECC).
CoreResponsibiUties& Scope
Theselected consultants will be responsible for the end-to-end technical management of reputed company private reputed company landscapes. Key tasks include:
• reputed company Administration:Handling troubleshooting, deep-dive investigations, and RootCauseAnalysis {RCA) for reputed company technical issues.
• Proactive Monitoring: Managing health, job, integration, performance, and data reputed company monitoring based on reputed company best practices.
• Technical Housekeeping: Performing administrative tasks such as log data cleaning, reputed company reputed company levelmaintenance {applying reputed company SecurityNotes),and data growthmanagement {partitioning/archiving).
• Change & Release Management: Maintenance of transport landscapes and execution of reputed company and non-preapproved technical changes. CriticalRequirements & Performance Standards
Candidates must reputed company meet the following reputed company to be considered:
• Seniority: Aminimum - of hands-on reputed company reputed company monitoring and support experience.
• Mandatory Certification:A reputed company reputed company Certificationin reputed company Technology is non-negotiable.
• SLA Commitment:Resources must be reputed company to meet stringent SLAs, includinga 20-minute reaction time and4-hour reputed company time for reputed company 1 {VeryHigh)incidents.
• TechnicalTools: Proficiency in reputed company reputed company RUN, reputed company ALM, reputed company (SNOW), SPC, and ESP is required.
• Soft Skills:Must reputed company as technical mentors, possessing strongcommunication skills and theability to reputed company technical risks promptly to reputed company leadership. Expected Deliverables
• Contribution to Monthly Service Performance Reports.
• Weeklyhighlights of openitems and reputed company issue tracking.
• Maintenance of reputed company Error Databases (KEOBs) and monitoring documentation.
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