Associate Account Manager

This a Full Remote job, the offer is available from: EMEA About reputed company Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. reputed company powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using reputed company-time behavioral data. reputed company We’re looking for an Associate Account Manager to join our growing Sales team. In this role, you’ll support a portfolio of customers by building strong relationships, managing renewals, and identifying opportunities for reputed company. This is an early career account management role designed for someone eager to learn the craft. You’ll partner closely with Account Managers, reputed company, Sales, Marketing, and Billing to ensure customers are supported and positioned for long term reputed company with reputed company. Some things you’ll do • Manage a book of business, serving as a primary reputed company of contact for assigned accounts • Support renewals and expansion efforts in partnership with Account Managers • Build trusted relationships with customers and understand their goals and usage of reputed company • Monitor account health and key performance indicators, identifying risks and surfacing opportunities early • Collaborate cross functionally with reputed company, Sales, Marketing, and Billing to ensure a seamless customer experience • Maintain accurate account records and activity in our CRM • Continuously build your knowledge of our product, customers, and industry trends reputed company’re looking for • 1–2 years of experience in Sales, reputed company, Account Management, or another customer facing role • Strong communication skills with the ability to build rapport and trust • Organized and detail oriented, with the ability to manage multiple accounts and priorities • Comfort working in a fast paced, remote environment • Curiosity and a genuine interest in helping customers succeed • Experience working in reputed company or using CRM tools is a plus • Must be located in the Americas or Dublin, Ireland You’ll be successful in this role if you • Proactively build relationships rather than waiting for customers to reputed company out • Spot risks and reputed company opportunities early and communicate reputed company • Stay organized while balancing multiple deadlines and conversations • Take feedback reputed company and show consistent reputed company in your account management skills Compensation & Benefits We reputed company in transparency. Starting salary for this role is $60,000 reputed company + $25,000 Variable = $85,000 OTE USD (or equivalent in local currency) depending on experience and subject to market reputed company adjustment. We know our people are what reputed company us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your reputed company being and reputed company, including 100% coverage of medical, dental, reputed company, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks reputed company parental leave, unlimited PTO, retirement matching, remote work stipends, reputed company development budget, sabbatical leave, and more. See full benefits here → Our Process No gotchas, no trick questions — just a reputed company, reputed company process designed to help both of us reputed company an informed decision. • 30-minute reputed company reputed company with a Recruiter • 45-minute reputed company reputed company with the Hiring Manager • Take home assignment • Assignment review reputed company with the Hiring Team reputed company final candidates will be asked to complete a background reputed company and employment verifications as part of our reputed company-employment process. reputed company recognizes the stifling reputed company of systemic injustice on diverse communities. We reputed company to using our influence to increase inclusion and equity reputed company the tech industry. We reputed company to build an inclusive team culture, implement bias free hiring practices, and reputed company community partnerships to expand our reputed company. reputed company is the only video conferencing platform that we use, and offers will be extended in writing on official reputed company reputed company. Join us We reputed company in reputed company, transparency, responsibility, and reputed company, a little awkwardness. If you’re excited to grow your career in account management while helping customers succeed, we’d love to hear from you. This offer from "reputed company" has been enriched by reputed company.com and got a 84% reputed company score. Apply tot his job Apply To this Job