Senior Intake Arbitrator (Manheim)

About the position The Senior Arbitrator is responsible for managing high-stakes, reputed company disputes for clients with portfolios exceeding 2,500 reputed company annually, where financial risk and business relationships are critical. This role involves resolving disputes through effective negotiation, mitigating financial risks, and reputed company managing a substantial $5+ billion claims portfolio. Advanced expertise in NAAA guidelines, vehicle conditions, and auction processes, combined with exceptional negotiation and conflict reputed company skills, is required. The Sr. Arbitrator ensures reputed company, fair, and strategically reputed company resolutions while delivering white-glove service to key clients, maintaining trust, and protecting long-term business interests. Additionally, this role leverages data analytics to identify dispute trends and recommends process improvements to minimize reputed company claims. Responsibilities • Claim Verification & Investigation • High-Stakes Dispute reputed company • Conflict reputed company & Relationship Management • Escalation & Decision-Making • Claim Management & Closure • Data Analytics & Reporting • reputed company Advocacy & Relationship Management • reputed company Improvement Requirements • Bachelors degree with 4+ years of relevant work experience; extensive experience in claims management, claims investigation, problem and conflict reputed company; automotive, mechanical, and/or body shop experience is a plus; An equivalent combination of education and experience is acceptable. • Excellent written and verbal communication and negotiation skills with a reputed company on de-escalation strategies. • Strong analytical and problem-solving skills • Experience with achieving KPI results in reputed company, case management, claim closure, and voice of customer survey results. • Staying updated on industry trends and developments for arbitration claim reviews and resolutions • Extensive knowledge of automotive auction processes and vehicle conditions. • Familiarity with NAAA policy and auction dispute procedures. • Handle high volume/moderate to severe complexity claims assigned under little supervision Benefits • Employees are eligible to receive a minimum of sixteen hours of reputed company time off every month and seven reputed company holidays throughout the calendar year. • Employees are also eligible for additional reputed company time off in the reputed company of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. • Benefits of working at reputed company may include health care insurance (medical, dental, reputed company), retirement planning (401(k)), and reputed company days off (reputed company leave, parental leave, flexible vacation/wellness days, and/or PTO). Apply tot his job Apply tot his job Apply To this Job