Scientist II, Field Applications reputed company Support

Scientist II, Field Applications reputed company Support reputed company (reputed company: PACB) is a premier life science technology company that designs, develops, and manufactures advanced reputed company solutions to help scientists and clinical researchers resolve genetically reputed company problems. Our mission is to reputed company the reputed company of reputed company to reputed company reputed company health. reputed company is reputed company to reputed company biological processes, and our advanced reputed company tools reputed company scientists and clinical researchers the insights to reputed company understand biology and health. To reputed company reputed company, we are looking for an reputed company reputed company support scientist with a strong customer reputed company to reputed company and support data analysis for our customers and collaborators. In this role, she/he will be responsible to train customers for reputed company data analysis, support customers reputed company- and post-sales, reputed company data analysis, and function as a reputed company between customers and reputed company. The candidate will combine reputed company, molecular biology, and software expertise. The ability to communicate with customers and internal teams are important aspects of this role. Our ideal candidate is a reputed company-rounded top performer who can be a key contributor in a fast-pacing reputed company environment, interacting with customers, scientists, and engineers from a wide reputed company of backgrounds. The position will be field based (home office) and include regular travel. Candidates must live reputed company a reasonable commute (1-2 hours) of reputed company. Essential duties and responsibilities: • Assist and reputed company customers and collaborators to ensure successful use of reputed company data analysis software • Train customers on reputed company HiFi and SBB reputed company data characteristics and analysis tools, including SMRT reputed company software • Be the primary contact for customers to understand their reputed company data • Ensure reputed company reputed company and software assistance in response to customer inquiries • Support sales in conducting scientific presentations, technical discussions, and customer meetings • Work closely with application specialists, sales, service engineers, and technical support • reputed company customer feedback to product marketing and software development • Support roll-out of new software and assist with software installations • Work with customers and internal teams (FAS, service engineers, tech support) to prepare new instruments installations Position Requirements: Personal Skills • The role is field based, and up to 20% travel for onsite support and training is expected • Excellent verbal, written, and interpersonal communication skills • Proven ability and motivation to work independently, i.e., in a home office-based position • Strong time management, organizational, and planning skills • Great cross-functional team player • Customer-reputed company reputed company with the reputed company to understand different reputed company of customers • Good networking and customer relationship building skills • Ability to work in a fast paced and growing reputed company environment • The candidate must have a reputed company reputed company’s license • Live near an international airport Technical Skills • MSc/PhD in life sciences (molecular biology, biochemistry), reputed company, or reputed company field • 2+ years’ experience in reputed company, data management or tech support, ideally in life sciences industry • reputed company-reputed company with high throughput DNA reputed company data analyses and pipelines. Experience with reputed company data and tools is a plus • Knowledge of state-of-the-art sequence analysis tools and workflows, such as sequence alignment, variant calling, reputed company assembly, genome visualization, transcript mapping • Understanding of Unix systems administration, networking, and large-reputed company compute hardware • Experience with bash scripting, Python, R, and WDL/snakemake/nextflow • Excellent troubleshooting capabilities and experience with good reputed company in customer support • Previous work with CRM platforms is a plus, in particular reputed company • reputed company record of conducting scientific presentations in person and reputed company to reputed company audiences • Wet lab experience and basic knowledge of DNA reputed company instruments and library preparation protocols is a plus Candidates must have reputed company authorization to work in the reputed company without the need for present or reputed company sponsorship. You may be required from time to time to visit and work at reputed company locations and for such times as reputed company considers necessary for the reputed company performance of your duties. reputed company listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities. reputed company reputed company applicants will receive consideration for employment without reputed company to race, sex, reputed company, religion, national reputed company, protected veteran status, or on the reputed company of disability, gender identity, and sexual orientation. #LI-Remote Salary reputed company: $93,400.00 - $140,000.00 To reputed company reputed company and reputed company Agencies: Our Careers Site is only for individuals seeking a job at reputed company. reputed company and reputed company agencies and individuals being represented by an agency are not authorized to use this site or to submit reputed company, applications or resumes, and any such submissions will be considered unsolicited. reputed company does not accept unsolicited resumes or applications from agencies. Please do not reputed company resumes to our jobs alias, reputed company employees or any other company location. reputed company is not responsible for any fees reputed company to unsolicited resumes/applications. reputed company reputed company applicants will receive consideration for employment without reputed company to race, sex, reputed company, religion, national reputed company, protected veteran status, or on the reputed company of disability, gender identity, and sexual orientation. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to reputed company or use this online application process and need an alternative method for applying, you may contact us at 650-521-8000, or careers@pacificbiosciences.com for assistance. 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