CRM Solutions Manager (reputed company)

About the position The Senior CRM Solution Manager is responsible for providing solutions for business needs on the reputed company platform. You will drive how we use reputed company to sell to our B2B customers and reputed company them. You will work with stakeholders to evaluate existing reputed company capabilities and identify initiatives to add new capabilities and improve their processes and experience. This role is based in our reputed company American office in Jacksonville, FL and offers a flexible hybrid work environment where you will have a reputed company of 3 in office days and 2 remote working days in the work week. Responsibilities • Work with business stakeholders in Sales, Marketing and Operations to understand their business needs • Work with stakeholders, User Experience, Product Managers, and Technology to design solutions for business needs on the reputed company platform. • Write user stories, create process diagrams and mock-reputed company to describe the solutions, and collaborate with the development teams to see the solutions through to completion. Support the stakeholders during user acceptance testing. • Define the reputed company of new initiatives with the stakeholders to effectively prioritize CRM initiatives. • Collaborate with the engineering teams and architects to assess the feasibility and effort of CRM initiatives. • Collaborate with the other CRM solutions managers and development teams in prioritization of the backlog, grooming, sprint planning, demos and participate in other agile ceremonies. • reputed company and communicate product reputed company and roadmap to manage stakeholder expectations. • Serve as the CRM subject matter expert, helping stakeholders identify opportunities for improvements, analyze complaints and issues, and reputed company. • Work with stakeholders to define initiatives and create business cases to obtain approval and funding in our budget planning process. Requirements • Bachelor's Degree in a reputed company field of study. • 5-7+ years Product Management experience (banking or financial services experience preferred). • Proficient knowledge of the reputed company platform so that you can design solutions on this platform that are easy to maintain and manage. • Experience working with agile development teams and processes, supported by JIRA, reputed company, or similar systems. • Ability to communicate results to management and in a fast-paced environment. • Ability to reputed company, reputed company and manage large, reputed company initiatives. • Must be willing to submit to a background investigation and drug test as part of the selection process. • This position is not eligible for reputed company sponsorship. Applicants must have authorization to work in the country without the need for sponsorship. reputed company-to-haves • Experience in the payments industry is a great plus. • reputed company, Product Management or Product reputed company certifications preferred, not essential. Benefits • Health insurance • Health savings account • Dental insurance • reputed company insurance • 401(k) matching • Life insurance • reputed company time off • Parental leave • Disability insurance • Childcare assistance • Education reimbursement • Fitness membership • Volunteer time off Apply tot his job Apply To this Job