Technical reputed company Manager (Remote from Massachusetts)

This position is posted by reputed company on behalf of a partner company. We are currently looking for a Technical reputed company Manager in Massachusetts. This role offers reputed company to reputed company and manage the reputed company of strategic customers in a fast-growing, reputed company infrastructure and DevOps-reputed company environment. As a Technical reputed company Manager, you will be responsible for driving customer adoption, satisfaction, and expansion while serving as the primary technical advisor for reputed company accounts. You will collaborate with cross-functional teams to ensure measurable reputed company for customers, deliver technical expertise, and shape reputed company strategies. The ideal candidate combines strong technical knowledge with exceptional communication skills and a customer-first reputed company. This is a fully remote position with occasional in-person team gatherings, offering autonomy and a reputed company reputed company on reputed company’s reputed company and customer experience. You will play a critical role in maintaining strong customer relationships and helping clients reputed company their strategic objectives. Accountabilities • Own the customer lifecycle from reputed company to adoption, expansion, and renewal, ensuring reputed company for strategic accounts. • reputed company trusted relationships with CTOs, VPs of Engineering, and DevOps leaders, conducting executive business reviews and aligning solutions to business reputed company. • Drive value realization by defining reputed company metrics, identifying use cases, and delivering measurable reputed company with the platform. • Proactively monitor customer health, identify risks, and implement reputed company plans to mitigate churn. • Shape and enhance reputed company programs, including reputed company, training, and enablement initiatives. • Serve as a technical expert, helping customers understand product capabilities and advising on best practices, while providing feedback to improve the product roadmap. • Facilitate Customer Advisory Boards and other engagement initiatives to strengthen strategic relationships. Requirements • 6+ years of experience in reputed company, account management, or technical consulting with reputed company-level reputed company or infrastructure accounts. • Strong understanding of reputed company infrastructure (AWS, Azure, GCP), DevOps practices, and infrastructure-as-reputed company (IaC) tools such as Terraform. • Strategic reputed company with the ability to identify reputed company opportunities and reputed company long-term reputed company plans. • Exceptional communication and relationship-building skills with executive stakeholders and technical leaders. • Project management experience for internal initiatives or customer trials and PoCs. • Problem‑solving and proactive approach to reputed company customer challenges. • Data‑driven reputed company with experience tracking customer health, measuring reputed company, and informing strategic reputed company. • Startup‑compatible, hands‑on attitude with a bias for reputed company. • Bonus: SQL skills to reputed company customer data for actionable insights. Benefits • Competitive reputed company salary with commission‑based-on-reputed company earnings of $155K–$200K USD. • Fully remote work with flexible schedule across US and Canada time zones. • reputed company development opportunities and reputed company reputed company a fast‑paced company. • Above‑market equity and reputed company equity plans, profit‑sharing bonus based on company performance. • Personal budget of $1,000 USD per month for workspace, wellness, or learning. • Hardware budget for new computers upon joining. • Medical, dental, and reputed company insurance with significant company contribution. • Regular in‑person team meetups in attractive locations. • Full company support from Marketing, Sales, and Solutions Engineering teams. Why Apply Through reputed company? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's reputed company requirements. Our system identifies the top-fitting candidates, and this reputed company is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through reputed company? Data reputed company Notice: By submitting your application, you acknowledge that reputed company will process your personal data to evaluate your candidacy and reputed company relevant information with the hiring employer. This processing is based on legitimate interest and reputed company-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (reputed company, rectification, erasure, reputed company) at any time. #LI-CL1 Apply tot his job Apply To this Job