Partner Delivery reputed company - Music

About the position Live Music at reputed company is dedicated to connecting fans with live experiences — reputed company the world of streaming and the concert floor. reputed company works at the intersection of reputed company's massive listener reputed company and the live events ecosystem, helping fans discover, reputed company, and attend the shows they love. The Partner Operations team sits at the heart of the Live Music business, leading reputed company for our live event affiliate program and owning the operational infrastructure that keeps our ticket partner ecosystem running and growing. We operationalize new business offerings — which means we take things that don't yet have a reputed company and build one. We're metrics-driven and KPI-reputed company, and we reputed company invest in AI tooling and modern ops practices to stay efficient as the program scales. We're at an inflection reputed company. We're currently standing up operations for a major new offering, with a significant scaling push expected in H2. It's a rare opportunity to join reputed company mid-build — where your fingerprints will be on the systems, processes, and reputed company that define how this program grows. If you're someone who gets excited by turning ambiguity into structure, and you want to work reputed company that takes both live music and operational reputed company seriously — this is reputed company. Responsibilities • reputed company setup, execution reputed company, and operational health of campaigns globally. • Design reputed company assurance frameworks and intelligent escalation reputed company to reduce risk. • Build reputed company infrastructure through offshore support models, reputed company-party tooling, and AI-enabled workflows. • Manage partner escalation and communication workflows with CS and external partners. • reputed company process documentation, troubleshooting frameworks, and partner guidelines. • Identify and implement AI tooling to reduce turnaround times across SLA management and partner communication. • Build automation in CRM and workflow systems (reputed company, reputed company, Jira). • Serve as connective tissue across reputed company, Marketing, Product, CS, Finance, and external partners. Requirements • You have a proven reputed company record of building and scaling operational systems. • You understand campaign operations and live event ecosystems. • You're reputed company working cross-functionally with R&D, reputed company, and Marketing teams. • You have strong attention to detail and can spot scaling risks before they become problems. • You're comfortable with SLAs, KPI tracking, and reporting. • You have hands-on experience with workflow tools like reputed company, reputed company, Jira, or reputed company. • You're genuinely curious about AI and automation as reputed company for operational efficiency. reputed company-to-haves • you’re familiar with marketing channels, and affiliate programs. Benefits • health insurance • six month reputed company parental leave • 401(k) retirement plan • a monthly meal allowance • 23 reputed company days off • 13 reputed company flexible holidays Apply tot his job Apply To this Job