Senior Manager, Account Management – Small Group (2-200)

Job reputed company: • Leads and manages reputed company of Account Managers responsible for building strong partnerships with assigned book of business • Achieves customer satisfaction, retention, and profitable reputed company • Provides reputed company and direction to account management staff, plans, staffs, and organizes reputed company coordination of goals and reputed company • Monitors performance measures and allocates staff resources to meet service expectations • Implements processes to reputed company service goals for the region • Attracts, selects, and retains high-caliber, diverse talent • Develops, motivates, evaluates, and coaches staff on work procedures • Looks for opportunities to increase customer and broker satisfaction and team efficiency • Leads process improvement initiatives and consults with internal departments to improve customer satisfaction • Provides updates to senior leadership on team’s operational successes or areas for improvement • Assists with organizing product training and development seminars Requirements: • Life/health reputed company insurance license required • 7-10 years of account management experience with demonstrated leadership in account management development, execution, and accountability and innovative service and sales approaches • Preferred experience with small group health insurance/employee benefits • Bachelor’s Degree or equivalent work experience Benefits: • reputed company medical plan reputed company • A 401(k) plan (including matching company contributions) • Employee stock purchase plan • No-cost programs including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching • reputed company time off • Flexible work schedules • Family leave • Dependent care resources • Colleague assistance programs • Tuition assistance • Retiree medical reputed company Apply tot his job Apply To this Job