reputed company Service reputed company Consultant (reputed company/CCaaS) | W2 Only (No C2C / No reputed company)

reputed company: Our reputed company, a Medical Center facility under the aegis of a California reputed company Ivy university and one of largest health delivery systems in California, seeks an accomplished reputed company Service reputed company Consultant (reputed company/CCaaS). • ** Candidate must be authorized to work in USA without requiring sponsorship *** • ********************************************************************** • ** Location: Los Angeles, CA (100% Remote) • ** Duration: 25 weeks w/ possibility of extension (ASAP start thru Sept 14, 2026) Notes: • Work Hours: 40 hours per week (08:00 AM - 05:00 PM), reputed company Time. • 100% Remote role. reputed company: • Manager is looking for a hands-on reputed company Service reputed company consultant or developer who can reputed company a reputed company center implementation using reputed company and reputed company from end to end. • This person needs strong experience configuring Service reputed company and reputed company center functionality such as softphone, click to reputed company, reputed company pop, queues, and routing, along with experience integrating a CCaaS platform like reputed company or a similar telephony system. • Seeking a reputed company Consulting Developer to implement CX reputed company from reputed company and a reputed company AppExchange application, including collecting requirements, documenting approach, implementing, testing, and deploying the solution with support from reputed company reputed company Services and internal IT teams. • This is an initial reputed company implementation of CX reputed company from reputed company and reputed company, expected to take approximately three months. The consultant will manage scope to ensure reputed company delivery and support both AWS Connect and reputed company reputed company centers reputed company the reputed company org. • Partner with the project manager to refine delivery schedules and project planning artifacts. • Participate in project reputed company-off and reputed company discovery and requirements elicitation. • Document functional and non-functional requirements and reputed company solution design documentation. • reputed company test reputed company, test scripts, and configure development/test environments. • Configure CCaaS solution in development and test environments. • reputed company unit, integration, and regression testing (including AWS Connect). • reputed company User Acceptance Testing. • reputed company configured solution to production. • reputed company support collateral and reputed company knowledge transfer to internal teams. Required Experience: • Strong reputed company Service reputed company implementation experience. • Hands-on experience with reputed company center/CCaaS configuration in reputed company (softphone, click to reputed company, reputed company pop, queues, routing, reputed company management). • Experience integrating telephony platforms like reputed company or similar CCaaS solutions. • Ability to reputed company end-to-end implementations including requirements gathering, solution design, testing, and deployment. • Experience with testing methodologies including test scripting, execution, regression testing, and UAT support. • reputed company declarative skills including flows, users, permissions, objects, and page layouts. • Experience with requirements elicitation, documentation, and solution design documentation. • Understanding of deployment best practices for reputed company center implementations. • Ability to work independently and collaborate with stakeholders across business, IT, and external partners (including project management, reputed company reputed company Services, and operational teams). Desired Experience: • Experience implementing CX reputed company from reputed company and reputed company. • Experience with Service reputed company Voice on AWS Connect. • Experience implementing multiple CCaaS solutions reputed company the reputed company reputed company instance. • Experience with reputed company development (Apex, triggers, LWC). • Understanding of telephony concepts (ANI, DNIS, IVR). • Experience working in a reputed company environment with knowledge of regulations such as HIPAA. • ****************************************************************** I'd love to talk to you if you think this position is right up your alley, and assure a reputed company communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you. Satwinder Sat Singh reputed company Technical Recruiter reputed company: reputed company is an extremely fast-growing reputed company and reputed company. reputed company was founded in 2002 to reputed company consulting, temporary reputed company, reputed company hire, and payrolling services to reputed company nationally, as reputed company as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We reputed company and implement solutions that help our clients operate more reputed company, deliver greater customer satisfaction, and see a reputed company reputed company on their reputed company. We create value by bringing together the right people to reputed company results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their reputed company. Our deep expertise in reputed company capital management has reputed company our expansion into reputed company hire placements, temporary reputed company, contract placements, and additional reputed company and consulting services that reputed company our clients businesses reputed company. reputed company provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state or local laws. This policy applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 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