Chief of Staff in Product and Technology

Overview Partner directly with the CPTO to simplify day-to-day execution, amplify strategic impact, and run the operating rhythm for the Product and Technology organization. Lead and streamline leadership interactions, establish and enforce a consistent operating discipline, and ensure closure and accountability on top priorities so the organization moves with clarity and speed. This a full-time, remote role, with a salary range of $175,000-$205,000, bonus eliglible. Responsibilities • Partner with the CPTO on prioritization and decision support: triage priorities, protect focused time, synthesize tradeoffs, and present clear options for decisions. • Own executive communications: draft and refine presentations, executive messages, and stakeholder updates; prepare the CPTO for internal and external engagements. • Coordinate the development of new strategic programs: ensure proposals are vetted across teams, reconcile competing viewpoints, and present clear options to the CPTO. Work closely with senior leaders in other functions across the company. • Own the leadership operating rhythm: design agendas and pre-reads, run recurring leadership forums and offsites, facilitate meetings, capture decisions, assign owners, and track follow-through. • Drive decision and accountability systems: implement governance, reporting, and escalation mechanisms that create a single source of truth for top priorities, risks, and dependencies. • Lead program and portfolio tracking: maintain OKR and program reporting, surface critical risks early, coordinate remediation, and push work to resolution. • Plan and lead cross-functional interactions: align Product, Engineering, AI, and R&D around measurable outcomes and remove cross-team bottlenecks. • Manage administrative operations: coordinate headcount planning, staffing logistics, and other organizational operations that remove friction for leaders and teams. • Lead special projects: run strategic, cross-functional initiatives from definition through delivery when delegated by the CPTO. Qualifications • 8+ years of experience in program management, operations, strategy, product, or engineering leadership roles in technology organizations. • Demonstrated experience partnering with or supporting C-level executives, ideally as Chief of Staff, head of operations, or lead program or portfolio manager. • Proven ability to design and operate executive meeting cadences, governance frameworks, and outcome-focused operating rhythms. • Exceptional written and verbal communication skills, including executive-level presentations. • Strong program and project management skills, with a bias for action, attention to detail, and the ability to drive results across multiple teams. • High emotional intelligence and the ability to influence senior leaders without formal authority. • Comfort with ambiguity, rapid change, and technical subject matter. • Bachelor's degree required; advanced degree preferred. Preferred • Experience in product, software engineering, data, or AI organizations as a functional leader. • Direct experience running OKR programs, cross-functional escalation mechanisms, or enterprise-level program governance. Core Attributes • Relentless about closing loops and driving commitments to completion. • Tenacious, results-oriented executor who reduces friction, removes blockers, and enforces accountability. • Operational designer who creates repeatable rhythms, templates, and scalable processes. • Calm under pressure, decisive when necessary, and obsessive about simplifying complexity. • Trustworthy, discreet, and focused on enabling executive and leadership effectiveness. Apply tot his job Apply To this Job