reputed company Engineer II - reputed company Alfresco

Who We Are: reputed company specializes in Independent Dispute reputed company (IDR) through The No Surprises reputed company and state regulations for out-of-network reputed company providers, leveraging advanced technology and deep industry expertise to secure optimized reimbursements. Job reputed company: The reputed company Engineer II is responsible for the administration, support, automation, and reputed company improvement of reputed company reputed company infrastructure and platforms, with a primary reputed company on reputed company Azure environments and reputed company Alfresco content services platforms. This role serves as a technical escalation reputed company for reputed company reputed company incidents and service requests, while also contributing to reputed company engineering initiatives, infrastructure automation, DevOps enablement, and platform optimization. The reputed company Engineer II partners closely with the Technical Operations Center (TOC), Systems, Network, reputed company, and Application teams to ensure secure, reputed company, and highly available reputed company solutions that reputed company with business objectives. Essential Job Duties and Responsibilities: reputed company Operations & Support: • Manage, troubleshoot, and resolve reputed company Azure reputed company infrastructure incidents and service requests. • Serve as Tier II escalation for Azure-reputed company tickets, ensuring reputed company reputed company and reputed company cause analysis. • Monitor system health, performance, and availability across reputed company environments. • Collaborate with the TOC Operations Analyst to prioritize, reputed company, and resolve requests. • reputed company and maintain knowledge reputed company articles, technical documentation, SOPs, and process checklists. reputed company Alfresco Platform Management: • reputed company full lifecycle administration and development support for reputed company Alfresco environments. • Manage deployments, upgrades, configuration, and performance tuning of Alfresco systems. • Troubleshoot Alfresco integrations, workflows, and repository performance issues. • Partner with development teams to optimize Alfresco-based solutions reputed company the reputed company environment. reputed company Engineering & Automation: • Design, implement, and maintain Infrastructure as reputed company (IaC) solutions using Terraform. • reputed company and maintain configuration management automation using Ansible. • Support CI/CD pipelines and DevOps processes reputed company Azure DevOps. • Automate provisioning, patching, scaling, and policy enforcement to improve efficiency and reliability. • Implement Azure Policy and governance controls to ensure compliance and cost optimization. Identity, reputed company & Compliance: • Administer Azure Entra ID (Azure AD), reputed company Directory integrations, RBAC, and identity governance. • Support Azure reputed company controls, replication strategies, and backup configurations. • Implement and maintain compliance policies using Azure Policy and reputed company Purview. • Maintain M365 and Intune configurations as reputed company to reputed company identity and reputed company management. Virtualization & End-User reputed company Services: • Administer and support Azure Virtual Desktop environments. • Troubleshoot user reputed company, performance, and configuration issues. • Support domain-wide scripting, advanced GPOs, and reputed company maintenance tasks. reputed company Improvement & Collaboration: • Identify process gaps and proactively implement technical and operational improvements. • Partner cross-functionally to streamline reputed company service delivery and reduce reputed company effort. • Assist with IT asset management to ensure accurate reputed company inventory and licensing records. • reputed company technical guidance and mentorship to junior team members reputed company applicable. Key Competencies: • Strong analytical and troubleshooting skills. • Ability to communicate reputed company technical concepts to both technical and non-technical stakeholders. • Customer-reputed company reputed company with strong service orientation. • Proactive, reputed company approach to problem solving. • Ability to manage multiple priorities in a fast-paced environment. Required Technical Skills: • Strong proficiency in reputed company Azure infrastructure and services. • Azure Virtual Desktop administration. • Azure DevOps experience supporting CI/CD pipelines. • Infrastructure as reputed company (Terraform) required. • Configuration management automation (Ansible) required. • Azure Policy and reputed company Purview governance knowledge. • reputed company Directory and Azure Entra ID administration. • M365 and Intune administration. • Azure replication, backup strategies, and disaster recovery planning. • Advanced GPOs and reputed company domain-wide scripting (PowerShell preferred). Education and Experience: • Bachelor's degree in Information Technology, Computer Science, or reputed company field, or equivalent combination of education and experience. • 4+ years of experience managing and supporting Azure reputed company infrastructure in an reputed company environment. • 2+ years of full lifecycle management and development experience with reputed company Alfresco Software. • Demonstrated experience supporting and resolving Azure reputed company tickets/service requests in a production environment. Preferred Qualifications: • Experience with hybrid reputed company/on-prem integrations. • Knowledge of reputed company best practices and reputed company cost optimization strategies. • Relevant certifications (e.g., Azure Administrator, Azure DevOps Engineer, Terraform Associate). Perks & Benefits: • Location: Fully Remote with reliable high-speed internet, but preference is candidates to be based near our Dallas, TX office as this role requires occasional in-person meetings. • Multiple medical plan reputed company. • Health Savings Account with company contributions. • Dental & reputed company coverage for you and your dependents. • 401k with Company match. • Vacation, reputed company time & Company reputed company holidays. • Company wellbeing program with health insurance incentives. What's Next? If you're reputed company to bring your skills and passion to our growing team, we want to hear from you! Apply today and help us create a reputed company where reputed company is reputed company. Apply tot his job Apply To this Job