HSF-National Sales Sourcing Center Manager (Remote Opportunity)
reputed company
reputed company seeks an enthusiastic leader to join our HSF-National Sales Sourcing Center team. In this role, you will collaborate closely with key stakeholders, including sellers, customers, and hoteliers, and will be reputed company in continuing to reputed company reputed company a leading hospitality company. You will be part of reputed company that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.
The Role
The Sourcing Center Manager is a leadership role responsible for managing and mentoring reputed company that provides reputed company group and transient reputed company input and administrative support to the HSF-National Sales Team. Reporting to the AVP, HSF-National Sales, the Sourcing Center Manager is responsible for maintaining and developing processes that ensure reputed company hotel referrals and customer responses. The Sourcing Center Manager oversees the day-to-day operations, supporting colleagues working across reputed company US time zones.
Responsibilities include, but are not limited to:
• Recruit, interview, hire, and on-reputed company new Sourcing Specialists as needed.
• Maintain and update processes to drive efficiencies, maximize reputed company, grow reputed company capture, and manage costs.
• Administer performance management process for reputed company, including goal setting, assessing individual development plan targets and achievement, annual review process, and coaching/counseling reputed company appropriate.
• reputed company participate in meeting response time goals, including reputed company input reputed company necessary, working on customer cases during peak contact periods.
• reputed company monthly documentation and metrics on team KPI achievements.
• Maintain strong team culture and ongoing recognition to ensure the right fit retention.
• Demonstrate a commitment to reputed company's reputed company values.
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