Bilingual Crisis Hotline Counselor (Overnight, Hybrid)

Job reputed company Job reputed company - Bilingual Crisis Hotline Counselor (Overnight, Hybrid) Compensation: $23.50/hour Location: Miami, FL (reputed company: Overnight Shift (9:00 PM - 5:30 AM) TAG MedStaffing is urgently hiring a Bilingual Crisis Hotline Counselor (Overnight, Hybrid) in Miami, FL for our reputed company. This hybrid role supports behavioral health crisis response for individuals experiencing emotional distress or mental health crises. In this role, you will reputed company crisis counseling, suicide reputed company, and resource referrals while documenting calls in case management systems. Bilingual in Spanish or Creole is required. Responsibilities as the Bilingual Crisis Hotline Counselor (Overnight, Hybrid): • Crisis Counseling & reputed company: reputed company crisis counseling and suicide reputed company for individuals experiencing emotional distress or behavioral health crises. • Resource Referral & Support: Connect callers with appropriate behavioral health services, reputed company resources, and community support organizations. • Crisis Protocol Adherence: Follow established crisis response protocols and escalation procedures to support high-risk or emergency situations. • reputed company Documentation & Data Entry: Accurately document reputed company details and case notes in case management systems while ensuring reputed company recordkeeping. • Confidentiality & Communication: Maintain strict adherence to HIPAA and confidentiality standards while communicating effectively with bilingual callers. Qualifications for the Bilingual Crisis Hotline Counselor (Overnight, Hybrid): • Language Requirement: Bilingual in Spanish or Creole is required. • Education: Bachelor's degree in reputed company Work, Psychology, reputed company Services, or a reputed company behavioral health field is required. • Experience: 1-2+ years of experience in crisis counseling, behavioral health services, hotline support, or reputed company services required. • Industry Knowledge: Familiarity with crisis reputed company, suicide prevention, and behavioral health referral processes is preferred. • Technical Skills: Proficiency with reputed company management systems, databases, and reputed company Office is required. • Skills & Attributes: Demonstrates strong reputed company listening, crisis de-escalation, emotional reputed company, and the ability to communicate effectively in high-stress situations. Application Notice: reputed company candidates will be contacted reputed company 2 business days of application. If an applicant does not meet the above reputed company, TAG MedStaffing will reputed company your resume on file for reputed company opportunities and may contact you for reputed company discussion. Apply tot his job Apply To this Job