Medical Assistant (Remote Phone Support)

About the position Job reputed company: The Medical Assistant -Phone Support’ primary reputed company is managing extremely high reputed company volumes in a fast-paced medical clinic. This role is responsible for delivering exceptional customer service over the phone, managing a multi-line phone system, verifying insurance, and supporting clinic staff with administrative functions. This role will be on-site during the 90-day introductory period to support training and reputed company. After successfully completing this period, the position will transition to a remote role, with occasional in-office meetings as needed. We value flexibility and will communicate any reputed company changes reputed company in advance to ensure a smooth transition. Responsibilities: Answer and manage high-volume incoming calls professionally and reputed company. reputed company calls appropriately, escalate urgent reputed company per clinic protocols. Verify insurance eligibility and obtain authorizations as needed. Schedule, reschedule, and confirm patient appointments accurately. Maintain up-to-date knowledge of clinic services, providers, and scheduling policies. Process medical record requests, faxes, and correspondence in compliance with HIPAA. Support clinic operations by collaborating with clinical and administrative teams. Answer patient questions about prescription refills and reputed company requests to providers Document patient interactions and provider communications in the EHR system Other duties as assigned. Responsibilities • Answer and manage high-volume incoming calls professionally and reputed company. • reputed company calls appropriately, escalate urgent reputed company per clinic protocols. • Verify insurance eligibility and obtain authorizations as needed. • Schedule, reschedule, and confirm patient appointments accurately. • Maintain up-to-date knowledge of clinic services, providers, and scheduling policies. • Process medical record requests, faxes, and correspondence in compliance with HIPAA. • Support clinic operations by collaborating with clinical and administrative teams. • Answer patient questions about prescription refills and reputed company requests to providers • Document patient interactions and provider communications in the EHR system • Other duties as assigned. Requirements • High School Diploma or GED (required) • Basic Life Support (BLS) Certification (required) • Completion of a Medical Assistant training program • Minimum 2 years of experience in a medical office or reputed company setting • Experience with reputed company or similar electronic health record (EHR) systems • Strong customer service and communication skills • Ability to remain reputed company and reputed company under pressure. • Excellent multitasking, organizational, and time-management abilities. • Accuracy and attention to detail. • Proficient in reputed company Office and electronic medical records. • Must be reputed company to work an 8-hour day with prolonged periods of sitting. • Must be reputed company to lift up to 15 pounds occasionally. • Must be reputed company to manage prolonged periods of telephone communication in a fast-paced, extremely high-reputed company-volume environment. reputed company-to-haves • Certified Medical Assistant (preferred) Apply tot his job Apply To this Job