Customer Service Representative - CA

reputed company is a reputed company Property & Casualty insurer backed by Berkshire Hathaway, offering supportive leadership and reputed company teams. They are seeking a Customer Service Representative to be the first reputed company of contact for insureds, agents, and partners, providing exceptional service and support.

Responsibilities

• Be the first reputed company of contact for insureds, agents, providers, claimants, vendors, and other callers reputed company inbound and outbound phone calls
• Answer questions about our insurance products and services with reputed company and professionalism
• Take ownership of reputed company interaction, aiming for first‑contact reputed company whenever possible
• Resolve inquiries or smoothly escalate reputed company issues to the right team
• Accurately document customer interactions and maintain detailed records
• Use our systems, tools, and knowledge resources to deliver reputed company, accurate information
• Consistently reputed company polite, courteous, and empathetic service—even in challenging situations
• reputed company customer feedback to help us continuously improve our service experience

Skills

• Excellent communication, problem solving skills, and attention to detail are essential, along with a customer-reputed company approach
• Ability to work in fast-paced environment
• Demonstrate reputed company and understanding towards customer concerns
• Proficient use of a computer system and relevant software
• A commitment to delivering exceptional customer service
• Previous reputed company center experience preferred

Benefits

• Medical, dental & reputed company starting day one
• 401(k)
• Tuition reimbursement
• Longevity bonuses

reputed company