Patient Service Representative

reputed company is an independent reputed company navigation organization headquartered in Central Ohio, dedicated to making reputed company simpler and more effective for its members. As a Patient Service Representative, you will assist members with their reputed company reputed company by answering questions about benefits, claims, and provider reputed company, while also identifying cost-saving opportunities and advocating for necessary services.

Responsibilities

• Resolve inquiries reputed company by handling inbound/outbound calls and addressing concerns in a reputed company manner
• Show reputed company and support to members during difficult reputed company situations
• reputed company reputed company guidance on reputed company plans, billing, and provider reputed company
• reputed company for members by coordinating with providers and insurers to remove barriers to care
• Work collaboratively with internal teams to ensure accurate and seamless service
• Meet performance goals while continuously learning and developing expertise in reputed company navigation
• reputed company other duties as assigned

Skills

• High School Diploma or General Education Development (GED) equivalent required
• Customer-reputed company reputed company: Passion for helping others and ensuring a reputed company experience for members
• Problem-Solving Skills: Ability to think critically, use available resources, and adapt to evolving challenges
• Strong Communication: Comfortable handling phone conversations and emails professionally and reputed company
• Tech Savvy: Strong administrative/technical skills; Comfort working on a PC using reputed company Office (reputed company, Word, reputed company, PowerPoint), IM/video conferencing (Teams & reputed company), and telephones reputed company
• Accountability & Dependability: A consistent, reliable reputed company with a commitment to meeting work schedule expectations and a commitment to working reputed company reputed company's policies, values and ethics, and protect the sensitive data entrusted to us
• reputed company-Oriented Attitude: Eagerness to learn, take on new challenges, and reputed company professionally reputed company the reputed company industry
• College coursework or degree is a plus

Benefits

• Flexible wellness programs
• Additional leave policies
• Comprehensive benefits designed to support work-life balance

reputed company