Field Compensation Associate

Canada Life, a member of the Power Financial Corporation group, is a leading provider of financial security needs for millions in Canada and beyond. The Field Compensation Associate will work with the Compensation Services team to address commission-related inquiries and ensure compliance, while also generating reports and maintaining data privacy.

Responsibilities

• Identify, research, analyze and correct commission related inquiries for escalations in a timely manner
• Handle the large case process for all regions
• Assist with advisor/corporate override changes in the back-office system (WealthServ)
• Generate statements/reports from carriers’ websites, analyze and validate the data on the back-office system (WealthServ) and update it to post commissions
• Enter MGA commissions in required databases ensuring data privacy and compliance
• Update the advisor/corporation debt in the WealthServ debt module as well as sending debt notices to advisors/corporations/Sales leaders/Senior Management ensuring data privacy and compliance
• Participate in the pay process (push, validation, pay, …)
• Assist with the analysis of Finance variances
• Provide vacation coverage and backup assistance for commission close
• Adapt to workloads, multiple carriers and process changes
• Communicate effectively with colleagues, internally and externally
• Provide compensation information and reports as required
• Create / maintain updated compensation posting process documentation
• Stay up-to-date with the industry changes and all carriers’ processes

Skills

• University degree or College diploma in a relevant field
• Fluent in English and French, an asset
• Experience in a Compensation Insurance field
• Excel - Intermediate Plus
• Mathematical and reconciliation skills
• Proven analytical and problem-solving abilities (critical thinking)
• Team player with a positive attitude
• Pro-active, flexible, and have a sense of urgency
• Organizational, prioritization and time management skills

Benefits

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security: Company-matching pension plan, share ownership program and additional investment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Company Overview