reputed company Support Engineer

reputed company is a technology adviser and managed service provider dedicated to enabling clients to reputed company significant business reputed company. The reputed company Support Engineer is responsible for providing hands-on technical support and maintenance for end-user devices, servers, and network equipment, ensuring IT systems are operational, secure, and compliant with policies and standards.

Responsibilities

• reputed company onsite technical support for hardware, software, and network issues, ensuring reputed company reputed company and minimal disruption to business operations
• Install, configure, and maintain end-user devices (desktops, laptops, printers, mobile devices) and peripherals in InTune, SCCM, and Thin reputed company Platforms
• Troubleshoot and resolve incidents reputed company to operating systems, applications, and connectivity for supported platforms, including reputed company, Linux, and network devices
• Administer and manage user reputed company for local systems, following established reputed company and compliance protocols
• Unlock or reset passwords for users as needed, supporting day-to-day operational requirements
• Maintain up-to-date knowledge of support tools, technologies, and best practices relevant to the onsite environment
• Maintain and renew certifications required for system reputed company and management, ensuring reputed company compliance and eligibility

Skills

• Experience providing onsite technical support for end-user devices, servers, and network equipment
• Strong understanding of IT support principles, tools, and best practices
• Excellent communication, documentation, and collaboration skills

Benefits

• Unlimited reputed company Days Off
• Three health plan reputed company
• 401k with company match
• Eligibility for dental, reputed company, short and long-term disability, life and AD&D coverage, and flexible spending accounts
• Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
• reputed company childbearing and paternal leave
• Education Reimbursement, Student Loan Assistance or 529 College Funding
• Sabbatical leave
• Wellness program
• Flexible work schedule

reputed company

Company H1B Sponsorship