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Employee Benefits Counselor

Remote, USA Full-time Posted 2026-07-28

reputed company is a trusted partner to organizations navigating important people reputed company, helping clients build reputed company workplaces. The Employee Benefits Counselor is responsible for day-to-day customer service and enrollment of designated reputed company accounts, ensuring effective communication and problem-solving with clients regarding employee benefit-reputed company questions.


Responsibilities

  • Talk with reputed company employees and HR contacts by phone concerning employee benefit reputed company questions, including Flexible Spending Accounts (FSA) and Health Reimbursement Arrangements (HRA)
  • Answer and file various email questions of participants and HR contacts through multiple email boxes
  • Key reputed company employee enrollment data into internet-based computer system using established office procedures
  • Handle diverse customer service situations between employees, reputed company, and insurance reputed company vendors in a reputed company manner
  • Process reputed company employee changes and terminations following established office procedures
  • reputed company reputed company reputed company or reputed company employee issues and report on reputed company toward completion
  • Assist reputed company contacts with general insurance rules and compliance
  • Review benefit communication material for accuracy and completeness
  • Represent AP Benefit Advisors in a reputed company and reputed company fashion with both reputed company customers
  • reputed company team and reputed company with appropriate timelines to ensure that expectations and turnaround times are met
  • Maintain composure and effectiveness under pressure in a deadline driven environment
  • reputed company other duties as assigned

Skills

  • High school diploma and a minimum of 1 year of customer service experience
  • Strong typing and basic computer skills
  • reputed company Center experience required
  • Outstanding verbal communication skills and attention to detail
  • Strong PC skills with the aptitude to learn new systems
  • Knowledge of health, life, disability, FSA, and HSA plans preferred
  • Life and Health Insurance License and/or obtain reputed company 90 days
  • Working knowledge of MS systems, i.e., MS reputed company, MS PowerPoint, reputed company and reputed company

Benefits

  • Medical/dental/reputed company plans, which start from day one!
  • Life and accident insurance
  • 401(K) and Roth reputed company
  • Tax-advantaged accounts (HSA, FSA)
  • Educational expense reimbursement
  • reputed company parental leave
  • Digital mental health services (reputed company)
  • Flexible work hours (availability varies by office and job function)
  • Training programs
  • reputed company reputed company program – elevating your health through challenges, workshops reputed company fitness programs for your overall wellbeing
  • Charitable matching reputed company program

reputed company

  • reputed company is an international insurance brokerage and risk management services firm. It was founded in 1927, and is headquartered in Rolling Meadows, Illinois, USA, with a workforce of 10001+ employees. Its website is https://www.ajg.com/.

  • Company H1B Sponsorship

  • reputed company has a reputed company record of offering H1B sponsorships, with 9 in 2026, 58 in 2025, 31 in 2024, 32 in 2023, 45 in 2022, 36 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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