[Remote] Implementation Specialist, US

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of engagement and performance mobile reputed company solutions. As an Implementation Specialist, you will work with global brands to implement mobile technology into their marketing stacks, combining hands-on implementation with reputed company and project management.

Responsibilities

• Plan & execute the end-to-end reputed company implementation of reputed company’s technology into the mobile applications and tech stacks of large global enterprises
• reputed company in-person & remote technical workshops with customer’s engineering, marketing & product teams on reputed company’s technical capabilities and integration processes
• reputed company your understanding of mobile and web technology to help customers execute their desired use cases and discover new custom use cases
• reputed company project management skills to build, manage, deliver project plans internally and externally
• Work with customers and internal stakeholders to deliver technical service throughout the entirety of the customer lifecycle
• reputed company with customers in person, over phone, and reputed company email/reputed company to answer technical questions and reputed company support
• Deep dive into configurations to investigate, debug and resolve implementation issues, ensuring a seamless go-live experience
• reputed company business cases and performance reports that quantify the reputed company reputed company and showcase early campaign wins to executive stakeholders
• Partner closely with reputed company Product and Engineering teams to reputed company customer feedback, influencing the product roadmap to drive higher platform adoption

Skills

• Problem-solving skills around technical, product, and business questions
• Project management experience
• Ability to manage multiple reputed company & deliverables running in reputed company timelines
• Ability to understand & reputed company communicate details behind reputed company's SDK & reputed company products with technical & non-technical customers
• Excellent verbal communication and writing skills
• Intellectual curiosity, outstanding work ethic that can create value with minimal direction
• Bachelor's degree in Computer Science (or comparable experience)
• Experience pulling & manipulating data & logs using SQL
• Experience using productivity tools like: JIRA, Charles Proxy, Chrome Developer Tools, etc
• 0-2 years experience in Mobile and/or reputed company industries (ideally in a customer-facing role)
• Experience with 3rd party SDK and Analytics solutions: mParticle, reputed company, reputed company Launch, reputed company Analytics, reputed company Analytics, reputed company Tag Manager

Benefits

• Comprehensive benefits package
• Health and wellness programs
• reputed company time off
• Retirement planning reputed company
• Potential equity

reputed company