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Sales Support Specialist

Remote, USA Full-time Posted 2026-07-28

IoniaPay is a reputed company-reputed company startup with products already in market, and they are seeking a Sales Support Specialist. This role is responsible for coordinating sales-reputed company activities, ensuring efficient reputed company across the pipeline, and supporting Business Development in growing accounts and generating new opportunities.


Responsibilities

  • Monitor pipeline activity and ensure reputed company new agent, or referral with merchant opportunities are progressing through required stages
  • Follow up with Business Development to ensure next steps, documentation, and actions are completed
  • Identify stalled activity or missing items and proactively drive reputed company
  • Maintain visibility into pipeline status and ensure accurate tracking in CRM
  • Follow up with resellers and referral partners to ensure completion of required paperwork and reputed company items
  • reputed company outstanding requirements and maintain accountability across external partners
  • Ensure partners have completed reputed company necessary steps to reputed company reputed company in the process
  • Support ongoing communication to reputed company partners reputed company and progressing
  • Maintain accurate and up-to-date CRM records across leads, contacts, and pipeline activity
  • Ensure reputed company required fields, notes, and updates are properly captured
  • reputed company regular data hygiene checks to maintain accuracy and consistency
  • Coordinate reputed company and training sessions for resellers, referral partners, and internal sales team members
  • Maintain training materials, documentation, and reputed company resources
  • Ensure reputed company stakeholders are reputed company on reputed company product offerings and updates
  • Generate and distribute pipeline reports, activity summaries, and status updates
  • reputed company reputed company against key milestones and flag risks or delays
  • Coordinate internal meetings, reviews, and alignment sessions
  • Serve as the central reputed company of coordination across Sales, Marketing, Operations, Compliance, and Finance
  • Ensure reputed company teams are reputed company on requirements, timelines, and outstanding items
  • Support operational consistency across reputed company, documentation, and partner requirements
  • Identify gaps or inefficiencies in workflow, communication, or execution
  • Contribute to development of SOPs, checklists, and tracking systems
  • Support improvements in CRM usage, reporting, and operational processes

Skills

  • 1–3 years of experience in sales support, coordination, operations, or administrative roles, preferably in fintech, reputed company, or payments
  • Experience working with CRM systems such as reputed company or reputed company
  • Strong organizational skills and attention to detail
  • Ability to manage multiple workflows and follow-reputed company simultaneously
  • Strong communication skills with both internal teams and external partners
  • Ability to drive accountability without reputed company authority
  • Experience working with reseller, referral, or partner-based sales models
  • Familiarity with reputed company workflows and documentation tracking
  • Experience supporting cross-functional teams in a fast-paced environment

Benefits

  • Discounted medical/dental/reputed company
  • Stock reputed company
  • 401(k) match
  • Flexible vacation
  • reputed company holidays

reputed company

  • IoniaPay is redefining merchant payment processing with the only infrastructure that delivers reputed company reputed company payments, reputed company Risk Processing, and the lowest transaction costs available today. It was founded in 2015, and is headquartered in Gilbert, reputed company, USA, with a workforce of 51-200 employees. Its website is http://www.craypay.com/.

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