Accounts Receivable Specialist

Merchology is a leading eCommerce retailer specializing in co-branded merchandise, and they are seeking an Accounts Receivable Specialist for their Finance team. This role is vital for processing customer invoicing, managing collections, and ensuring superior customer service through effective communication.

Responsibilities

• Process daily customer invoicing and cash application
• Research and resolve incoming customer inquiries relative to accounts receivable, billing, and collections while establishing and maintaining customer relationships through superior communication and customer service skills
• Utilize accounting software and systems to manage invoices and payments
• Monitor aging reports, preparing and sending customer statements, and proactively follow up on past-due accounts
• Prepare AR reports and metrics for management review
• Partner with Customer Service and Sales to ensure customers receive great service by processing invoices, returns, refunds, and credit memos timely and accurately
• Review and analyze accounts receivable aging reports to prioritize collection efforts
• Assist with sales and use tax administration
• Other accounting and general administrative duties as needed
• Bring detail-oriented efficiency to daily accounting operations
• Effectively prioritize work projects and responsibilities
• Maintain confidentiality related to Company processes and financial information
• Additional projects or duties as assigned

Skills

• 1-3 years of prior accounts receivable experience
• Associates or bachelor's in accounting or related field
• Detail oriented and organized
• Comfortable communicating via phone and email
• Ability to maintain confidentiality
• General ledger experience
• General understanding of bookkeeping and accounting principles
• Collaborative and professional interpersonal and organizational skills
• Skills in Microsoft Office, Adobe, HubSpot, and NetSuite a plus

Benefits

• Generous PTO (18 days per year)
• 8 company-paid holidays
• Hybrid work schedule for select departments
• 40 hours of paid volunteer time
• 401(k) with match
• Medical and dental insurance options, FSA, and HSA (with company HSA match), Critical Illness and Hospital Indemnity, Short- and Long-Term disability insurance options
• Company-paid life insurance
• Company-sponsored social events
• Premium brand partner discounts
• Employee-led Committees

Company Overview