Business Analyst (Hybrid)

NYCM Insurance is seeking a Business Analyst to work with divisions and project teams to elicit and communicate user stories and business requirements. The role involves creating and updating documentation to achieve project goals and collaborating with stakeholders to improve business processes and services.

Responsibilities

• Analyze and understand business requirements with divisional stakeholders
• Experience testing and mapping various business processes and protocols
• Reviews the business and process impact and risks involved
• Monitor regulatory impacts
• Validate and assess requirements, processes, and business logic is implemented as requested
• Identify and communicate with key stakeholders
• Liaison between various departments and strategize ideas to improve business processes, services, products, and software
• Provide suggestions to stakeholders based on analysis
• Collaborate with Project Managers and cross-functional teams
• Maintain documentation regarding various projects, processes, and operations
• Requirement walk-through with stakeholders and project team
• Capture meeting minutes with business comments on requirements
• Assist with creating mockups
• Update stakeholders and team on changes to specifications

Skills

• High School Diploma and experience equivalent to an Associate's degree in business, accounting, finance or a related field
• Working knowledge of insurance
• Proficient in Microsoft Word and Excel
• Ability to effectively communicate and influence key stakeholders to support proposed strategies process improvements and operational decisions
• Resourcefulness and ability to devise creative solutions to problems
• Familiarity with industry technology and home grown systems to gather and problem solve
• Effective written, oral, listening, leadership and interpersonal skills
• Creative problem-solving skills
• Take initiative to learn and apply new processes and applications
• Positive professional attitude, strong work ethic, and ability to be successful in a collaborative environment

Company Overview