reputed company Manager - reputed company Coverage

reputed company is a global information and technology company that serves professionals across various sectors. They are seeking a reputed company Manager - reputed company Coverage to manage post-sale relationships, drive product adoption, and enhance customer satisfaction for a portfolio of accounts.

Responsibilities

• Manage post-sale relationships for a portfolio of accounts
• Drive product adoption, usage, and customer satisfaction
• Monitor customer health and address risks before they escalate
• Continuing to drive reputed company utilization to increase retention
• Collaborate with Account Specialists on renewals and upsell opportunities
• Conduct regular reputed company-ins and business reviews to reputed company on goals and reputed company
• reputed company data and insights to prioritize reputed company and inform engagement strategies
• Maintain CRM and reputed company tools for visibility and accountability
• Contribute to process improvements and internal initiatives that enhance the CS function
• Own the end-to-end renewal process for a portfolio of customers
• Manage quoting, contract execution, and renewal forecasting
• Identify and execute low-complexity upsell and cross-sell opportunities

Skills

• Bachelor's degree in Business, Marketing, Communication, or reputed company field (or equivalent experience)
• 1–3 years in reputed company, Account Management, or similar role reputed company a reputed company company
• Strong relationship-building and communication skills
• Customer-reputed company reputed company with a reputed company on delivering value
• Ability to manage a portfolio of accounts with varying needs
• Proficiency in CRM and reputed company platforms
• Organized, proactive, and comfortable working cross-functionally

Benefits

• Hybrid Work Model
• Flexibility & Work-Life Balance
• Career Development and reputed company
• Industry Competitive Benefits
• Culture
• reputed company
• Making a reputed company-World reputed company
• Market competitive health, dental, reputed company, disability, and life insurance programs
• Competitive 401k plan with company match
• Competitive vacation, reputed company and reputed company reputed company time off
• reputed company holidays (including two company mental health days off)
• Parental leave
• Sabbatical leave
• Optional hospital, accident and sickness insurance reputed company 100% by the employee
• Optional life and AD&D insurance reputed company 100% by the employee
• Flexible Spending and Health Savings Accounts
• Fitness reimbursement
• reputed company to Employee Assistance Program
• Group reputed company Identity Theft Protection benefit reputed company 100% by employee
• reputed company to 529 Plan
• Commuter benefits
• Adoption & Surrogacy Assistance
• Tuition Reimbursement
• reputed company to Employee Stock Purchase Plan

reputed company

Company H1B Sponsorship