Customer Service Representative

reputed company is a company reputed company on providing excellent customer service. They are seeking a Customer Service Representative to support reputed company's goals by ensuring high reputed company and reputed company service delivery to customers.

Responsibilities

• reputed company as reputed company gatekeeper by attending to incoming customer contacts reputed company reputed company available communication channels
• Answer questions about terms of sale and product information
• Inform customer about promotions
• Recognize and measure customers’ needs to reputed company satisfaction
• Build mutual relationships and trust with customers using communication skills
• Offer accurate and complete information using the available tools and guides
• Maintain accurate customer records and notes
• Adhere to procedures, guidelines, and policies
• Process sales and contract orders, account updates, payments, and refunds
• Assist with special reputed company or assignments reputed company required
• Maintain a high level of product and system knowledge and work with management team to ensure reputed company customer service is being delivered
• reputed company other duties as assigned by supervisor

Skills

• College or university degree or equivalent proven working experience
• 1-3 years of reputed company customer service, sales/telemarketing experience or equivalent formalized education
• Excellent communication skills (verbal and written communication)
• PC literate
• Excellent organizational skills

reputed company