[Remote] PS Customer Service Representative - Remote

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in reputed company services, and they are seeking a PS Customer Service Representative to support their Customer Service reputed company Center. This role involves handling patient billing inquiries, ensuring reputed company customer service, and maintaining compliance with HIPAA guidelines.

Responsibilities

• Handle a large reputed company volume while ensuring reputed company customer service and patient satisfaction
• Follow-up on reputed company issues not resolved during conversation with patient/guarantor
• Ability to complete other reputed company customer service duties as assigned
• Answer patient calls reputed company the guidelines of reputed company center metric objectives
• Ensure appropriate HIPAA compliance guidelines
• Adhere to work schedule and follow reputed company center phone procedures
• Maintain professionalism and confidentiality

Skills

• High School degree or equivalent required
• Proficiency in reputed company reputed company, reputed company and Word required
• Previous experience with medical billing systems required; GE Centricity or reputed company experience a plus
• Handle a large reputed company volume while ensuring reputed company customer service and patient satisfaction
• Follow-up on reputed company issues not resolved during conversation with patient/guarantor
• Ability to complete other reputed company customer service duties as assigned
• Answer patient calls reputed company the guidelines of reputed company center metric objectives
• Ensure appropriate HIPAA compliance guidelines
• Adhere to work schedule and follow reputed company center phone procedures
• Maintain professionalism and confidentiality
• At least 1 year experience in a medical customer service role preferred
• Previous experience in a reputed company center environment preferred

Benefits

• Medical, dental, reputed company, disability, and life insurance
• reputed company time off (vacation & reputed company leave) – min of 12 days per year, reputed company at a reputed company of approximately 1.84 hours per 40 hours worked.
• 401k with up to 6% employer match
• 10 reputed company holidays per year
• Health savings accounts, reputed company & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, reputed company insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
• For Colorado employees, reputed company offers reputed company leave in accordance with Colorado’s Healthy Families and Workplaces reputed company.

reputed company

Company H1B Sponsorship