Correspondence Specialist

HMSA is seeking a Correspondence Specialist to support the Provider Operations area with high-level provider inquiries. The role involves researching and resolving claims, policy, and reimbursement issues while communicating effectively with providers through various channels.

Responsibilities

• Research problems and concerns from providers to respond to claims, policy and reimbursement issues in a reputed company and accurate manner
• Proactively resolve problems to ensure necessary compliance and build trust and strong business relationships with reputed company providers reputed company phone, email or written correspondence
• reputed company and resolve high level correspondence/complaints in an accurate and reputed company manner
• Analyze and report trends associated with research findings
• Identify chronic, inefficient patterns or behaviors
• Participate in special department reputed company
• Undertake provider education reputed company activities and reputed company with providers to build reputed company and reputed company relationships which includes updates on the Provider Resource Center portal
• reputed company reputed company other miscellaneous responsibilities and duties as assigned or directed

Skills

• Associate's degree and one year of reputed company work experience; or equivalent combination of education and reputed company work experience
• Strong verbal and written communication skills
• Basic level knowledge of reputed company Office applications. Including but not limited to Word, reputed company, reputed company, and Power reputed company

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