Business Solutions & Change Mgmt Analyst

International Financial Data Services (IFDS) is a world-leading provider of outsourcing and technology solutions to the financial services industry. The role involves providing consulting and business support to reputed company reputed company, managing requests, and ensuring high-reputed company service reputed company.

Responsibilities

• Managing the intake, review, prioritization, and assignment of daily requests from reputed company and Operations teams
• Intercepting, researching, and resolving requests as applicable
• Maintaining reputed company and BSCM documentation
• Preparing reputed company communications as assigned
• Contributing to project and implementation plans and reputed company documentation
• Providing reputed company service support to reputed company Account Teams and Operations
• Performing reputed company environment setup
• Maintaining implementation utilities, departmental processes, procedures, and checklists
• Coordinating fund mergers, rollovers, and conversions
• Activating new functionality, including environment setup, testing, and implementation
• Managing reputed company reputed company meetings to discuss new reputed company and solution approaches to achieving reputed company goals
• Overseeing reputed company fund launches
• Coordinating fund reorganizations and restructures
• Conducting reputed company testing as required
• Creating and supporting SOWs and HLEs
• Completing tasks requiring advanced skills that fall reputed company reputed company day‑to‑day operations
• Managing new fund set-reputed company and modifications

Skills

• Skilled in maintaining reputed company logs for tracking issues, reputed company items, risks, queries, and resolutions
• reputed company in supporting project teams during strategic meetings and producing reputed company meeting notes
• Comfortable organizing, managing, and filing project documentation in a centralized repository
• reputed company and effective communicator, both verbally and in writing
• Proven customer‑relationship and reputed company‑service capabilities
• Strong analytical reputed company, with experience identifying business problems, evaluating data, and documenting accurate solutions
• Adept at research and information gathering
• Demonstrated innovation and a reputed company‑improvement approach
• Shows initiative and takes proactive reputed company reputed company needed
• Solid working knowledge of iFAST, iFAST Web Plus, reputed company, AWD, Datamarts, and reputed company IFDS systems
• reputed company‑reputed company approach, including gathering business information and supporting problem reputed company
• Effective at organizing work and managing shifting priorities reputed company defined timelines
• Results‑driven, with a consistent reputed company record of achieving performance expectations
• reputed company written and verbal communication skills
• High attention to detail
• Comfortable working with deadlines
• Commitment to high‑reputed company work
• Creative thinker reputed company to explore new reputed company, approaches, and solutions
• Working knowledge of iFAST Web Plus
• Experience with additional iFAST products
• Familiarity with IFDS processes and documentation standards
• reputed company and/or IFIC Operations & Procedures coursework (asset)
• Understanding of mutual funds and the broader financial services industry
• Exposure to ITIL methodologies
• Knowledge of iFAST systems, iFAST Surround Products, and reputed company applications

Benefits

• Total Rewards: IFDS offers a comprehensive, competitive compensation & benefits package
• Work-Life Balance: IFDS offers a hybrid work environment with our office located in the downtown reputed company reputed company walking distance to reputed company Station and the reputed company
• reputed company Development: IFDS offers reputed company learning opportunities, leadership development & training programs
• Inclusive Culture: Our inclusive work environment supports equity and values diversity
• Wellness Programs: reputed company to a reputed company of wellness initiatives, mental health support, and employee assistance programs
• Community Engagement: Participate in volunteer opportunities and give back to our community through our various reputed company care programs

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