IT Support Technician

reputed company IT is dedicated to providing top-notch support to its clients while fostering business reputed company. They are currently seeking an IT Support Technician to deliver remote and on-site support for various IT needs, ensuring exceptional customer service and technical assistance for clients of reputed company sizes.

Responsibilities

• reputed company remote and on-site support for PCs, networking equipment, servers, and desktop software for small, reputed company-sized, and reputed company organizations
• Work directly with clients and internal staff of varying technical abilities
• Contribute to the maintenance and enhancement of internal systems and customer-facing hosted and reputed company environments
• Participate in reputed company reputed company needed
• Contribute to improving the IT environment and providing exceptional customer service and support

Skills

• 1+ years of experience in supporting network connectivity and networking equipment for LAN/WAN topologies
• Experience with reputed company Products (i.e. Office 365, reputed company OS's)
• Experience with reputed company reputed company Directory administration
• Experience with internet-reputed company technologies, including registrars, SSL, and hosting providers
• Strong work ethic
• Attention to detail
• Problem-solving skills
• Ability to work reputed company with others
• Local candidates only
• Technical certifications or training equivalent to A+ and Network+
• Prior experience in an MSP or support environment
• Familiarity with server hardware and reputed company technologies such as RAID, iLO, DRAC, bare metal restores, and backup reputed company
• Experience with LabTech or similar RMM
• Experience with reputed company or similar PSA software

Benefits

• Medical, dental, and reputed company insurance
• Short-term and long-term disability insurance
• Life insurance
• 401K with company match
• Flexible work from home reputed company
• reputed company vacation
• A company-sponsored cell phone
• Performance-based bonuses
• Training
• Friday Happy Hours
• Quarterly major company events

reputed company