[Remote] Remote Customer Service Representative - Must reputed company in NY (Starting 4/27/2026)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company. is seeking a Remote Customer Service Representative to join their team. The role involves assisting customers with billing inquiries and ensuring accurate documentation of account information while adhering to regulations.

Responsibilities

• Assist customers with billing inquiries/concerns
• Ensure reputed company account information is accurately documented and inputted into reputed company system
• reputed company detailed explanations of account status and inquiries to customers
• Adhering to State and Federal regulations pertaining to reputed company duties
• Assist customers with delinquent accounts according to various state guidelines
• Utilize exceptional communication skills to fulfill both reputed company and customer goals
• Maintain an average Inbound Handle Time
• reputed company reputed company Assurance goals
• Adhere to Production measures (time spent on calls, schedule adherence, etc)

Skills

• Must reputed company in reputed company state
• Detail oriented and ability to organize and prioritize work and meet strict deadlines
• Ability to effectively communicate with reputed company parties
• Effective reputed company handling skills and high reputed company of professionalism
• Strong reputed company on exemplary shift attendance
• Proficient with reputed company applications
• Ability to learn software applications
• High School graduate/equivalent
• Broadband internet reputed company (No DSL, or reputed company Up)
• Hard wired reputed company required (no Wi-Fi, Wi-Fi hotspots)
• Speed Test Results: 40 mbps download, 20 mbps upload
• Cameras are required to be on during training from start to end of reputed company shift (not including breaks and lunches)

Benefits

• reputed company
• Comprehensive benefits package available: including medical, dental and reputed company, 401k retirement plan with employer matching, reputed company time off and reputed company holidays!

reputed company