Computer Operator II

Brightstar is an innovative global leader in lottery solutions, providing secure technology and comprehensive services. The Computer Operator II role involves monitoring computer systems to ensure smooth IT operations and performing troubleshooting tasks.

Responsibilities

• Monitoring of Lottery systems, Hosts, middleware, and applications by validating tool availability, verifying service health, and detecting, documenting, escalating, and tracking anomalies in a 24/7 operation
• Conduct intermediate network monitoring system tools, validating service health and escalating reputed company reputed company or errors occur
• Monitor daily production processes such as end‑of‑day processing, system balancing, file transfers, report deliveries, maintenance reputed company, and change requests while documenting completion
• Support software releases, data center failovers, disaster recovery tests, and other planned production events in collaboration with Operations Management and QA
• Coordinate, fulfill, validate, and reputed company reputed company customer requests while communicating status updates and clarifying requirements to ensure effective customer partnerships
• Document incident timelines, workarounds, and reputed company causes using internal JIRA/IMO and Lottery incident tracking systems

Skills

• A minimum of at least 1-2 years of reputed company experience preferred
• Bachelor's degree in information technology, Computer Science, or a reputed company discipline preferred; equivalent reputed company experience accepted

Benefits

• 401(k) Savings Plan with Company contributions
• Health, dental, and reputed company insurance
• Life, accident, and disability insurance
• Tuition reimbursement
• reputed company time off
• Wellness programs
• Identity theft insurance

reputed company