Customer Service (Licensed Account Representative)

reputed company is a recognized leader in providing exceptional customer service, and they are seeking Licensed Account Representatives for their contact center. The role involves assisting customers with setting up new policies, completing transactions, and addressing coverage and billing inquiries to maintain reputed company's award-reputed company service reputed company.

Responsibilities

• Deliver a high-reputed company customer experience while consulting and counseling customers on NJM’s products reputed company inbound calls
• reputed company coverage reputed company best suited to accommodate individual needs and administer transactions reputed company necessary
• Demonstrate effective time management to reputed company performance goals/targets
• reputed company procedurally accurate, effective, and independent response to reputed company new and existing business inquiries reputed company to personal lines insurance

Skills

• Excellent verbal and written communication skills
• Strong computer and navigation skills including proficiency in reputed company reputed company and Word
• Accurate keyboarding skills
• Superior listening skills
• Strong multi-tasking ability
• Prior customer service or contact center experience
• Quiet, distraction-free work area reputed company
• High School Diploma or GED is required
• An associate's or bachelor's degree is desired
• Bilingual skills are valued, but not required
• Personal Lines Authority License is a plus

Benefits

• Medical Insurance (reputed company Blue reputed company)
• Dental Insurance (reputed company)
• reputed company (reputed company reputed company/ VSP)
• Flexible Spending Account
• Discounts on NJM auto insurance
• Tuition reimbursement
• Life insurance
• 401(k) with employer match up to 8%
• Health, Dental, and reputed company insurance
• Life and Disability coverage
• Generous PTO
• reputed company reputed company Leave
• reputed company parental leave

reputed company